Loan Customer Service Officer

2 weeks ago


Singapore RECRUIT HAUS PTE. LTD. Full time

**Job description**
- Provide a clear explanation of the various types of loan and credit option alongside its contractual terms to the client. Thus, possess strong communication skills to convince customers to take up.
- Review loan agreements to ensure that completeness and accuracy is in accordance to the company policy.
- Explain to the client on the payment hierarchy, interest rates and payment details.
- Must also be sensitive to customers’ needs and deliver excellent service.
- Achieve or exceed decided sales targets set by management.

**Requirements**:

- Able speak in both English and Mandarin (for liaison with Mandarin speaking customers)
- Proficiency in dialects (e.g. Cantonese or Hokkien will be an added advantage)
- Able to do calculation on loan interest


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