Quality Specialist

1 week ago

Singapore Experis Full time

**Quality Specialist**

**Responsibilities**:

- Execute quality assessments as per the framework across the Product & CX Operations space
- Monitor and be responsible for all quality assurance metrics across assigned regions/products
- Include/updated key workflow changes, operations process, and infosec critical elements across the scoring mechanism
- Analyze data from assessment scores and I/D trends on Customer Exp failure points across Process, Product & operational policies
- Own and conduct business reviews with team leaders, while engaging with training teams to drive actions and measure progress
- Engage in team-wide process improvement initiatives and ensure all external advertiser touchpoints have top notch service quality
- Collaborate with vendors and train on QA frameworks and develop reporting mechanisms
- Collaborate with internal technology teams to test the QMS tool feature build.

**Qualifications**:

- Minimum 3+ years of experience in the Quality domain in a business function or at a tech customer support vendor program
- Experience in conducting large scale audits efficiently and good understanding of QA Scores
- Proficient in data analytics tool (e.g. excel etc.)
- Experience in Ad tech/digital technology is a plus

Shirley Monisha

EA Personnel no: R22106767

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Rajasekar Shirley Monisha License No.: 02C3423 Personnel Registration No.: R22106767

  • Quality Specialist

    1 week ago

    Singapore beBee Careers Full time

    Quality SpecialistA Quality Specialist is responsible for ensuring that products and processes meet quality standards. This includes developing and implementing quality control procedures, working with suppliers to ensure compliance with quality standards, and analyzing quality data to identify areas for improvement.As a Quality Specialist, you will work...

  • Quality Assurance Specialist

    1 week ago

    Singapore beBee Careers Full time

    Quality Assurance SpecialistThis role plays a key part in ensuring product excellence and regulatory compliance. The Quality Assurance Specialist will work closely with production teams to identify and address quality issues.Quality System Management: The Quality Assurance Specialist will assist in leading the company's Quality Department and maintaining...

  • Quality Control Specialist

    7 days ago

    Singapore beBee Careers Full time

    Quality Control SpecialistWe are seeking a highly skilled Quality Control Specialist to join our team. As a Quality Control Specialist, you will be responsible for ensuring that our products meet the highest standards of quality.

  • Quality Assurance Specialist

    1 week ago

    Singapore beBee Careers Full time

    Job Title: Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team. The successful candidate will be responsible for managing supplier quality performance and ensuring that the parts supplied meet the required quality standards.

  • Quality Assurance Specialist

    2 days ago

    Singapore beBee Careers Full time

    Job Title: Supply Chain Quality SpecialistThe role of a Supply Chain Quality Specialist is to oversee the quality assurance process for suppliers, ensuring that products meet the required standards.

  • Quality Control Specialist

    1 week ago

    singapore, central singapore, singapore beBee Careers Full time

    Job DescriptionWe are seeking a highly skilled Specialist II, Quality Operations to join our team. The successful candidate will be responsible for providing quality oversight and advice to ensure compliance with regulatory expectations.The Specialist II, Quality Operations will partner closely with operational teams to ensure quality, safety, reliability,...

  • Quality Assurance Specialist

    1 week ago

    Singapore beBee Careers Full time

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team. As a key member of our quality department, you will be responsible for ensuring the highest standards of quality in all aspects of our operations.

  • Quality Control Specialist

    1 week ago

    Singapore beBee Careers Full time

    Quality Control SpecialistWe are seeking a highly skilled Quality Control Specialist to join our team. As a key member of our quality assurance process, you will be responsible for ensuring the highest standards of quality in our products.

  • Quality Assurance Specialist

    1 week ago

    Singapore beBee Careers Full time

    Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team. As a key member of the quality team, you will be responsible for ensuring that all products meet the required standards.

  • Quality Assurance Specialist

    1 week ago

    Singapore beBee Careers Full time

    Quality Assurance Specialist Role SummaryWe are seeking a highly motivated Quality Assurance Specialist to join our team.