Risk Control Strategy Operation, Anti-fraud, Bric
5 days ago
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
The Business Risk Integrated Control (BRIC) team is missioned to:
- Protect ByteDance users, including and beyond content consumers, creators, advertisers;
- Secure platform health and community experience authenticity;
- Build infrastructures, platforms and technologies, as well as to collaborate with many cross-functional teams and stakeholders.
The BRIC team works to minimize the damage of inauthentic behaviors on ByteDance platforms (e.g. TikTok, CapCut, Resso, Lark), covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc.
In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. Our challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.
**Responsibilities**:
1. Respond to reported risk cases in a timely and accurate manner, via internal platforms and support tools;
2. Summarize and classify the feedback cases reported weekly, work with product and tech teams to formulate solutions;
3. Responsible for building up risk control policy and process, Work to promote transparency and understanding of policies, Educate internal and external stakeholders to ensure compliance with our processes;
4. Develop user education programs to enhance user security awareness;
5. Assist in the construction and optimization of internal platforms and tools, and be responsible for promotion.
1. Bachelor degree or above
2. Excellent interpersonal and communication skills to influence and reach agreements with others;
3. Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders;
4. Details oriented, self-driven and curious to learn and work independently in a fast-paced environment.
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