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Customer Service Specialist

2 weeks ago

Singapore Career Edge Asia Pte Ltd Full time

$3400 + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location: West

**Responsibilities**
- Provide quotations, order processing, generate invoices, and credit/debit notes.
- Handle shipping documents such as Export and Letter of Credit documentation.
- Shipment arrangement example like providing shipping document to both customer & the nominated forwarder for an export declaration.
- Liaise with customers enquiries, deliveries, stock checks from various plants / provide production lead time.
- Handle customer complaints - Liaising with QA / factories - process replacement order/issue credit notes for valid claims.
- Process and expedite shipments and ensure on-time delivery to customers
- Outstanding order monitoring and checking order status to update customers for any delays
- Adhoc assignments given by Manager

**Requirements**:

- Minimum Degree/Diploma in relevant fields
- Minimum 2 years of relevant experience.
- PC literate and knowledge in MS Office.
- Excellent communication, interpersonal, and customer service skills.

**Please connect us via LinkedIn as follows for efficient messaging**:
**Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert**

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

**More Information**:

- **Salary Offer **$2500-$3400