Site Reliability Engineer

2 weeks ago

Kallang, Singapore Viasat, Inc. Full time

About us:
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:
The day-to-day:
As a Site Reliability Engineer, you will:

- Identify and investigate potential and actual customer performance problems, recommend, and prioritize remediation, and assess effectiveness of remediation actions
- Participate in and provide feedback on product design, especially regarding reliability and availability
- Drive initiatives with partner teams to improve the reliability and performance of the Service through improved system design
- Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solution
- Work Closely with Customer facing teams (Technical Account Mangers and Program Teams) to understand and prioritize the Customer issues
- Drive monitoring and automation initiatives
- Create and present Performance reports for technical and management stakeholders
- Work closely with Engineering teams to communicate and prioritize the service impacting issues
- Reproduce and test the Customer issues in the Lab
- Develop Automated scripts and tools to Enable monitoring of the Service
- Be part of on-call rotations

What you'll need:
**Requ**irements**
- 5+ years experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers.
- 5+ years experience in Network Operations or Product Support
- Advanced knowledge of modern programming languages, especially Python
- An ability to understand large complex systems and a passion to constantly improve environments
- Strong networking knowledge: TCP/IP, IPSEC, VPN, NAT, Routing Protocols, AAA
- Set priorities and work efficiently in a fast-paced environment
- Demonstrated ability to deliver results on time with high quality and attention to detail
- Demonstrated ability to work with ambiguous requirements, adapt, and learn
- Experience with data analytics tools(Splunk, Kibana)
- Keen (data-driven) decision making skills under incomplete information
- Excellent face-to-face and remote customer rapport
- Bachelor’s degree in electrical engineering, Computer Science, or Computer Engineering
- Up to 10% travel

What will help you on the job:

- Experience analyzing data and trending to gain operational efficiencies
- Telecom or related operational service experience, especially wireless networks
- Previous technical role in a DevOps/SRE workflow
- Experience with Satcom technology
- Experience/knowledge GCP, AWS, Big Query

EEO statement:

  • Site Engineer Drafter

    2 weeks ago

    Kallang, Singapore CA builder & Interior Full time

    We are seeking a motivated and detail-oriented Engineer cum Drafter to join our team. The role combines technical design and engineering support, where you will be responsible for producing accurate drawings and assisting with project execution across residential and commercial developments. Key Responsibilities: Prepare and develop detailed architectural,...

  • Site Engineer

    2 weeks ago

    Kallang, Singapore Otis Full time

    Date Posted: 2024-10-24 Country: Singapore Location: 8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers! Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new...

  • Site engineer cum drafter

    6 days ago

    Kallang, Singapore CA BUILDER & Interior Full time $2,000 - $69,924 per year

    We are seeking a motivated and detail-oriented Engineer cum Drafter to join our team. The role combines technical design and engineering support, where you will be responsible for producing accurate drawings and assisting with project execution across residential and commercial developments. Key Responsibilities: Prepare and develop detailed architectural,...

  • Site Manager

    3 days ago

    Kallang, Singapore AN FU PRIVATE LIMITED Full time

    8 years exp **Roles & Responsibilities** Carry out day-to-day site operations and supervise construction workers. Carry out inspection as well as resolving and monitoring rectification works. Assist and support Engineers in carrying out works as assigned. Supervise the construction of works and incorporation of materials and ensure that they are carried...

  • Customer Engineer

    2 weeks ago

    Kallang, Singapore Viasat, Inc. Full time

    About us: One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an...

  • Field Engineer

    3 days ago

    Kallang, Singapore IILLUMX PTE LTD Full time

    **About the Company** IILLUMX is part of the CLO Group of Companies — a new-generation team in the construction sector with a portfolio spanning Design & Build and Material Supply services. IILLUMX represents the next era of intelligent lighting — developed for today, designed for tomorrow. We believe lighting will become the foundation for IoT...

  • Field Engineer

    2 weeks ago

    Kallang, Singapore ACHIEVE TALENTS PTE. LTD Full time

    **Employee-Centric Work Environment**: - **Excellent Career Progression and Stability**: - **Attractive Benefits and Remuneration** Our client is a leading IT solution provider whose main focus is on wireless engineering services and network infrastructure solutions. **About the Field Engineer role**: You will be tasked to the Project Manager that...

  • Devsecops Engineer

    5 days ago

    Kallang, Singapore Virtusa Full time

    **Skills Required**: - **Experienced in designing and implementing Mobile Device Management (MDM) solutions.**: - **Experience in building large scalable infrastructure and platform with IAC and GitOps**: - **Experience in large-scaled distributed environments and their challenges.**: - **Hands-on experience with Terraform, Gitlab/Atlassian and how to...

  • Team Supervisor

    2 weeks ago

    Kallang, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Engineering/Manufacturing - Position Title**:Team Supervisor (Site Operations)**: - Working Location: Kallang - Working Hours: 5 days (Mon - Fri, 8.30 am - 6.30 pm) - Salary Package**:Basic salary $4,000 + Variable Bonus**: - Duration: Permanent Role **Key Responsibilities** - Ensure accurate daily tracking of worker...

  • Team Supervisor

    3 days ago

    Kallang, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Engineering/Manufacturing - Position Title**:Team Supervisor (Site Operations)**: - Working Location: Kallang - Working Hours: 5 days (Mon - Fri, 8.30 am - 6.30 pm) - Salary Package**:Basic salary $4,000 + Variable Bonus**: - Duration: Permanent Role **Key Responsibilities** - Ensure accurate daily tracking of worker...