Product Manager, Accounts, Trust

Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

As a Product Manager on our Trust & Safety team, you will work with teams of engineers, data scientists, operations, product policies, and various relevant internal teams to build safety product features and strategies. You will be working on in-app safety features, technical strategies to improve our Trust and Safety processes, as well as methods to detect and address the risky behaviors and actors in the community. Additionally, you will work on project management to deliver major Trust and Safety product changes. Travel between our global offices is expected.

**Responsibilities**:
What will I be doing?
- You'll identify risks and leverage in-app product solution or back-end processes to effectively address the risks, work with the engineering team to implement the product solutions
- You'll define a safety product roadmap, set metrics that inform the success of safety efforts and drive cross-functional efforts to achieve success
- You'll develop expertise in one of the product domains, e.g. safety of content, interaction integrity, the integrity of the account, etc.
- You'll develop a robust workflow for cross-team collaboration, manage large-scale product improvement projects to improve community safety

**Qualifications**:
What should I bring with me?
- Previous experience in product management
- Ability to design product solutions based on evidence; proven track record of pushing ambitious product, and/or organizational or process changes
- Good cross-functional project management skills, good communication skills; a passion to unite people behind a common goal
- Experience working with international partners across different time zones and cultures. Strong communication and collaboration skills

**Preferred Qualifications**:

- You are experienced in product manager team management.
- You have an understanding of the landscape and new policy developments in new media, tech, and the entertainment industry
- You have technical skills in data analysis (SQL, Python)

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.