UX Writer/ Content Designer

3 days ago

Singapore SEDHA CONSULTING PTE. LTD. Full time

**UX Writer/Content Designer
**Responsibilities**
- Write from the user's perspective, in plain English.
- Make complex language and processes easy to understand.
- Produce a consistent tone of voice guidelines for a product.
- Design content to meet user needs.
- Design appropriate usability tests for content.
- Uncover users' mental models for organizing information.
- Design information architecture based on analytics, user needs and stakeholders’ priorities.
- Use methods such as card sorting, and tree testing to validate and iterate information architecture.
- Audit, track and map content to IA.
- Identify content gaps.
- Map the flow between users and the product.
- Use appropriate design patterns for organizing content e.g., faceted navigation, tagging, hub and spoke.
- Define SEO and SEM strategies.

**What we are looking for**
- Have UX writing, content design and content strategy experience on digital products or digital platforms.
- Possess a good portfolio that demonstrates creativity and craft in writing for digital products or media.
- Have strong conceptual skills with knowledge of how copy relates to design and user experience.
- Experience working closely with a UX team of Interaction/UX designers, Visual designers and UX researchers to deliver the best user experience.
- Experience working in a cross-functional and agile development team would be a bonus.

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