Customer Service Officer

2 weeks ago

Hougang, Singapore AGrader Learning Centre (Hougang) Full time

We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**.

**Looking for individuals who can commit at least 1 year, 2 days a week.**

**Contract full-time/part-time position with possibility to convert to permanent staff.**
- **Only applicants who have completed both assessment tests will be considered. **(if you need help with accessing the Indeed tests, feel free to contact us. We will be happy to help)_

**We pay quarterly bonus, even for part timers**

**### Your responsibilities as a Customer Service Officer: ###**
- Work closely in an administration team and be responsible for the daily operations of the tuition centre
- Create a wonderful customer experience as you understand that making a customer happy is crucially important to the company's success
- Learn face-to-face communication skills as part of good customer service
- Engage interest in potential customers and provide them with clear explanations on the offered programs
- Identify customers’ needs and develop strategies to maintain a high level of customer satisfaction
- Online systems usage & maintenance
- Calling customers to inform about promotions and new updates.
- Basic daily housekeeping works.
- Any other administrative, operational and customer outreach works as required.

**### Requirements: ###**
- Minimum 'O' Level. 'A' Level preferred.
- Permanent role. Able to commit at least 1 year.
- Flexible timing
- Willing for inter-centre travel (to Kovan) & deployment
- Strong interpersonal and communication skills
- Positive work attitude, self-driven, independent, team player with strong service mindset
- Responsibility is a MUST in this job - you need to be accountable, responsible and see through the job areas and tasks that you’re given.
**- MUST have INITIATIVE & be PROACTIVE. Passive & calculative attitude need not apply.**

**### Benefits: ###**
- Long service and performance bonus may be rewarded.

**### Working Hours & Location: ###**
- Hougang Central
- Tuesday to Friday: 3pm to 9.30pm
- Saturday and Sunday: 8.30am to 6.30pm

**### Good Things of the Job: Here’s What’s in It For You: ###**
- A Happy, Positive & Cheerful environment
- Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
- Seated most, if not ALL the time (who likes standing?)
- FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot
- Endless learning opportunities - having a wide scale of operations, we are able to satisfy your ambitions & learning needs

**- Engaging job so do not expect to be bored with nothing to do or to do your own personal things.**

If this sounds like the beginning of a great new challenge for you..

We look forward to hearing from you

Work Remotely
- No

**Job Types**: Full-time, Part-time, Permanent, Contract

**Salary**: $10.00 - $13.00 per hour

**Benefits**:

- Flexible schedule
- Promotion to permanent employee

Schedule:

- Flexible hours

Supplemental pay types:

- Performance bonus

  • Customer Service Officer

    3 days ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time $6,720 per year

    We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **Looking for individuals who can commit at least 1 year, 2 days a week.** **Contract full-time/part-time position with possibility to convert to permanent staff.** - **Only...

  • Customer Service Officer

    1 week ago

    Hougang, Singapore E-Prog Technology Pte Ltd Full time

    Process customer orders. - Process purchase orders to vendors. - Liaise with vendors on the rescheduling of products. Escalate and resolve line-down problems. - Monitor delivery schedules and expedite delivery of purchases. - Investigates and resolve problems with deliveries. - Process returns /claims. Arrange the return of damaged stocks to vendors. -...

  • Full Time Customer Service Officer

    7 days ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time

    We are looking for Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **### Your responsibilities as a Customer Service Officer: ###** - Work closely in an administration team and be responsible for the daily operations of the tuition centre - Create a...

  • Customer Service Officer

    7 days ago

    Hougang, Singapore Smart Energy Pte Ltd Full time

    **Location**: Mandai, Jalan Buroh, Defu Lane Primary Job Scope: Assist customers in using self service kiosks and fueling vehicles

  • Full Time Customer Service Officer

    3 days ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time $28,800 per year

    We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **### Your responsibilities as a Customer Service Officer: ###** - Work closely in an administration team and be responsible for the daily operations of the tuition centre -...

  • Customer Service Officer

    3 days ago

    Hougang, Singapore LOYAL EMPLOYMENT AGENCY Full time $2,500 - $4,000 per year

    Maid Agency EA Personnel - Start work ASAP Roles & Responsibilities We are looking for EA Personnel to join our growing business. EA Personnel Responsibilities: Candidate have / not CEI CERT are welcome To handle sales and customers enquiries To interview helpers and compile their bio-data To arrange and conduct interviews between the...

  • Customer Service Officer

    1 week ago

    Hougang, Singapore Fresver Beauty Pte Ltd Full time

    Report directly to Branch Manager / Sales Manager / Supervisor - Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly - To make cold call and any new leads call provided by the company - Re-confirm customer’s appointment a day before their treatment - To follow-up service call to customer after treatment (three...

  • Customer Service Officer

    7 days ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time

    We are looking for Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **Looking for individuals who can commit at least 1 year, 2 days a week, minimum 15 hours.** **Contract full-time/part-time position with possibility to convert to permanent staff.** -...

  • Customer Service Officer

    1 week ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time

    We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **Looking for individuals who can commit at least 1 year, 2 days a week.** **Contract full-time/part-time position with possibility to convert to permanent staff.** - **Only...

  • Customer Service Officer

    1 week ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time

    We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **Looking for individuals who can commit at least 1 year, 2 days a week.** **Contract full-time/part-time position with possibility to convert to permanent staff.** - **Only...