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2025 Customer Support Internship for 2026 Customer

2 weeks ago

Singapore Bloomberg Full time

**The Company**:
Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative - and in providing a work environment that encourages our employees to be their best.

**What's The Role?**

Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support internship, which is a key part of our User Support business.

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide excellent customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information, and provide them with technical training on the Bloomberg Terminal, as well as connect them to various internal teams depending on the Bloomberg products and platforms they subscribe to. You will have the opportunity to work as part of our 500 strong distributed team, supporting our clients collectively in more than 15 languages.

**Who you are?**

You come to work with a purpose, understand what urgency means to a trader, are curious and take pride in being customer service driven. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible.

**What's in it for you?**

Completing our 2025 Summer Internship program (10 weeks between May to July 2025) is an integral and important part of assessment process for 2026 Graduate Program.

Internship Program
- This is an exciting internship for students seeking a unique experience. We will make sure that you are ready to provide exceptional customer service through our training program. You will also receive an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

As an intern, you have two critical focus areas: to provide exceptional customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. You will provide login support and connect our clients to the various Bloomberg products and platforms they subscribe to.

We will help you expand your skills and opportunities in this role through project involvements. Our Interns are involved in mentoring, quality control and idea generation. Successful interns will have the opportunity to be offered a permanent full time role in Bloomberg Customer Support at the end of the Internship.

Graduate Program
- We provide all new hires an 8 week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Customer Support Representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

**This is an entry level role where you'll need to have**:

- To be a current penultimate year student studying a Bachelor's degree (or above), graduating between November 2025 to August 2026
- Available for a 10 weeks summer internship from May to July 2025
- Up to 2 years of full-time work experience
- Business proficiency and fluency in English and Hindi to manage respective clients
- Exposure in customer support/managing stakeholders from various profiles through school, work, internship or extracurricular