
Customer Service Executive
4 days ago
Looking for an outgoing individual to support customer service and retail operations. Responsibilities may include but not limited to:
- Attend to customer enquiries and schedule appointments for retail department.
- Track customer reviews and progress of retail staff
- Communicate, implement and ensure compliance of retail operations and/or marketing procedures in store.
- Resolve any operations related issues.
- Support frontline when required in urgent times of understaffing.
- Liase with vendors with regards to any operations/maintenance needs in store
- Assist operations manager in manpower planning and retail staff training.
**Requirements**:
- Ability to multi-task and work under stress
- Excellent critical thinking skill with problem solving capability
- Proficient in Microsoft Office
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $2,500.00 - $3,200.00 per month
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- Retail Operations: 1 year (preferred)
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