Duty Engineer

1 day ago

Singapore HH PROPERTIES PTE. LTD. Full time

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference

**JOB PURPOSE**:
Ensure Hotel guests have a comfortable environment and enjoyable stay, with total guests’ satisfaction, at Aloft Singapore Novena, and responsible for a smooth functionality of guestrooms, F&B outlets, and other hotel facilities of both properties, by instilling a culture of preventive maintenance in his team and efficient management and maintenance of the properties’ facilities and equipment such as the air-conditioning system, fire protection system, hot and cold water distribution and electrical installation.
- Night Shift Allowance - $10 per shift

**PRINCIPLE ACCOUNTABILITIES**:
**1.**Responsible for the general maintenance and repair of the building facilities, Mechanical and Electrical equipment (M&E), Audio Visual equipment (AV), and plant rooms, for both in-house and out-sourced work, as per Hotel’s P&P.

**2.**Conduct routine M&E rounds and Metering in a duty shift with shift technician, and rectify any defects and also to carry out any assigned engineering projects, and report in Duty Engineer Shift Report.

**3.**Ensure smooth operation of facilities and services in a duty shift and attend work orders to guestrooms, F&B outlets and common areas with shift technician, ensuring all works and requests are completed within the Hotel’s P&P, to the operations and guests’ satisfaction.

**4.**Provide technical support and advice to Hotel guests and internal operations team for a total satisfaction and operational efficiency.

**5.**Ensure any emergencies and crisis in a duty shift are responded and handed according to the Hotel’s P&P.

**6.**Implement Green initiatives as per Hotel’s P&P, as part of Corporate Social Responsibility (CSR).

**7.**Perform supervisory or executive functions such as assisting in work related to the strategies / policies of the department.

**ABILITIES / KEY COMPETENCIES / SKILLS**:
**Practical Experience and Knowledge**
- At least 3-5 years in hospitality and/or building services,
- Good hands-on knowledge in M&E, preferable in Air-conditioning and Electrical
- Ability to work under pressure and tight timelines
- Ability to analyse problems and provide feasible solutions
- Lead a team of shift technicians and willing to work on shifts and public holidays
- Able to work on shifts and public holidays

**Communication Skills**
- Understand hospitality business and customer-orientated
- Able to communicate well at all levels
- Good team leader and player

**IT Skills**
- Proven ability in using basic MS Office and operating PC

**Personal Characteristics / Behavioural Traits**
- Approachable, pleasant, friendly and sociable
- Possess good people skills
- Resourceful
- Patience in coaching staff and calm in handing crisis

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