Junior Project Manager

Junior Project Manager (Delivery Services)
- Applications are considered on a rolling basis
- Singapore**About Meltwater**:
Our culture is based on a fundamental belief in people and the potential they possess. Our employees embody the ‘work hard, play hard’ spirit, and we are lucky to have some of the best and most talented people out there. We pride ourselves on taking great people and helping them do extraordinary things in a dynamic, global environment that fosters positivity, entrepreneurship, and teamwork.

With 20 years of experience in the field of online media monitoring, **Meltwater is a global leader in media intelligence and social analytics SaaS solutions** - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. With 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner to over 30,000 of the world’s most respected brands which rely on Meltwater to help inform their MarCom strategies and decision making.

**About the Department: Delivery Services**

Meltwater’s Delivery Services team is responsible for curating bespoke reports and managing key projects of our biggest clients. We deliver business-essential intelligence reports based on our keen analyses of various media outlets across traditional and social media channels. You will be supporting the **Government Analyst team** and working with a variety of government clients.

Our core competency of high adaptability to client’s requirements comes from the unique team of individuals composed of diverse insights & analytical skillsets. We always strive to break new grounds, constantly focusing on solution-oriented approaches and at the same time developing every individual to his or her full capacity.

**Role: Junior Project Manager, Delivery Services**

The Analyst Manager role is an exceptional opportunity to develop your leadership skills, client servicing abilities, and grow your project management experience, all while thriving in a fast-growing and versatile organization that offers you empowerment and autonomy.

**What You’ll Do**:
People Development & Management:

- Assist in hiring and onboarding of new team members in the team
- Mentor and coach the team to help them perform daily activities well, and also develop them to be independent, solutions-oriented and innovative with their jobs
- Be a culture champion - assist to build and drive the overall culture and vision of the team
- Strong communication skills and ability to motivate and guide their teams
- Assist the team leads in implementing the L&D roadmap for the team, including sourcing for useful internal or external training programs to upskill the Media Analysts
- Ability to coordinate different teams across multiple projects/shifts including partners and vendors where applicable

Technical & Operational:

- Provide inputs on existing customer measurement infrastructure and requirements to meet organisation's research and analytics objectives
- Devise solutions to manage legal and regulatory restrictions on the collection and use of market and customer data
- Implement data quality control standards and methods
- Develop business hypotheses by collaborating with various business teams to create analytical models for generating insights from data
- Manage project to meet schedules, budget, manpower and technical quality targets
- Partner with the Sales teams to qualify business opportunities and scoping / pricing new potential projects
- Assist the team in onboarding new clients, whilst identifying the key issues and steps needed for a successful onboarding process
- Analyse data sets and review standard of reporting/project deliverables done by the teams, ensuring that reports are sent to clients within SLAs and in an efficient, accurate and timely manner

**Who You Are**:

- 3+ years' experience as a team lead or team manager, managing 4 or more people, alternatively running a large project team
- Relevant industry experience in media insights / reporting & analytics / traditional or social media / media agencies & public relations / digital marketing / marketing & communications.
- Experience working with Enterprise or Government clients
- Ability to support teams working shifts when applicable
- Knowledge of SaaS-based media tech and platforms, and media measurement KPIs
- Statistical modelling and data mining techniques, and analytical tools and languages such as SQL, Python, R, would be advantageous
- Data visualization and dashboard tools, Microsoft Excel, pivot tables, etc
- Research methodologies and basic analysis methods

**What We Offer**:

- Competitive remuneration package
- Fast career progression & empowe