Workplace/event Executive

JLL supports the Whole You, personally and professionally.

**Benefits to eligible employees, include**:
Medical benefit plan includes dental coverage, and access to mental wellbeing counselling sessions.
Flexible Medical benefits programme
Digital Healthcare provide
Employee Assistance Programme (EAP)

Workplace/Event ExecutiveWork Dynamic

**What this job involves**:
Objective

To be the professional face of the client organisation;
Ensuring safe and compliant facilities are maintained at all times;
To be the pinnacle of customer service excellence, to go above and beyond to take action and create experiences that are easy to deal with, that create consistent and sustainable value for our clients, customers and each other respectfully.
Lead management of overall service outcomes to ensure that all Key Performance Indicators are met or exceeded throughout the term of the Contract; and
Ensure to instil a culture of engagement in the team
Create and sustain start-up culture with the team
Clearly understand our Client’s purpose and values, linking them to the way we work and our own behaviours to ensure our delivery is Customer centric.

Accountabilities Implement Workplace experience strategy Adopt and use agile and Journey Thinking methodology
Ensure flawless execution of senior management bookings
Ensure smooth planning and execution of all functions / events, to ensure visitors/resident expectations are met and exceeded prior to, during and post.
Coordinate/facilitate tours with Host (Innovation team) and guests/visitors
Attend regular operations meeting and provide updates on on-going and planned initiatives, events and tours
Handle logistics and coordination (ID vendors, Caterers, Parking) for Events, functions and meetings
Coordinate with Landlord/building management for event logistics
Coordinate booking of event space with internal team and stakeholders
Coordinate and execute event build-up and tear down
Assist with daily space reconfiguration
Responsible for day-to-day operations of workplace facilities services
Supervision of 3rd party vendors for facilities related work.
Conduct regular facility inspections and arrange for follow up with the respective contractors.
Track and ensure timely work execution by appointed contractor to housekeep/maintain meeting rooms, social hubs and in-door plants
Prepare and keep an undated listing of workplace champions and user groups
Assist BU in events management in terms of access control and office set up.
Response to user feedback in the areas of safety, plumbing, and mechanical, electrical and environmental needs through both personal contact and work order systems (helpdesk system) and assignment of work to the relevant service providers
Arrange with appointed service provider for the disposal of confidential materials (client staff to act as witness)
In-charge of inventory and liaise with finance department on inventory of item in Sandcrawler.
Ensure escalation procedures and incident reporting procedures are implemented and in place
Manage in-coming/outgoing mails (local mails)
Liaise with Landlords on car park issues faced by users
Liaise with Building Landlord pertaining to any building maintenance and security matters
Raise purchase requisitions/purchase orders on behalf of users if necessary.
Send reminders to service providers on billing for work done
Get sign off from all service providers concerning final payments for services rendered

Key Result Areas Ensure compliance with all legislative requirements, client contractual obligations and internal control requirements;
Ensure positive Client Satisfaction survey results;
Contribute to growth of the company; and
Enhance own professional and personal skills.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued