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Symantec Endpoint Protection Administrator

3 weeks ago

Singapore NITYO INFOTECH SERVICES PTE. LTD. Full time

**Job Summary**:

- Responsible to Manage Symantec EndPoint Infrastructure (AV/USB/SEP agents) through SEPM.
- At least 3 years of related IT work experience preferred
- Tool support - install, operate, manage, maintain, update, upgrade, patch and administer SEPM.
- Coordinate and follow-ups with SEP site Engineers, server, and EUC team to ensure 100% servers/clients are compliant.
- Generate daily SEP risk report and send to SEP site engineers and EUC team along with instructions and ensure daily SLA with the customer.
- AV/SEP Agent deployment and Management
- Experience in Policy Configuration Management
- Generate health and operational reports
- Manage Incident/Request/Changes related to SEPM
- Experience in all performance troubleshooting and testing activities related to Malware protection
- Lead and participate in outage calls
- Understand SLA and ensure the SLAs are met as per the agreement with the customer
- Keep the Inventory up to date for all cluster locations
- Able to create policy and procedure manual