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Business System and Process Manager, 12 Months

2 weeks ago

Singapore Apple Full time

**Summary**

Posted: 11 Sep 2024

Role Number**:200567312**

**Description**
- Leverage industry trends, standard methodologies, innovative technology and process improvement ideas. - Lead and implement cross-functional change management initiatives across all Apple’s product lines, influencing decisions through collaboration, leadership and a customer-focused approach - Devise and implement in partnership with cross-functional business users (e.g. Finance, Sales, etc), Freight Forwarders, 3PL Warehouse, Apple OEM’s, IS&T business and system solutions that meet the changing business conditions. - Project manages cross-functional re-engineering implementations. - Work towards effective change management when necessary - Ensure process integration across organization, both regionally and globally. - Develop good, up-to-date knowledge of IT capabilities and able to work closely with IS&T. - Work within the business (cross functionally and cross regions) to document and gain final approval for Business Requirements - Together with the Business Process Owner to enhance the Business Processes to meet requirements - Articulate Business Requirements to IS&T Consultants and assist in the formulation of a prototype or proof of concept solution - Work with the IS&T Consultants to design the final solution to meet the requirements - Lead the User acceptance test and implementation of the business change and supporting systems change across Apple Pacific - Validate the return on investment was met post implementation
- In-depth knowledge and experience in project and process management. Minimum of 6-8 years relevant experience
- Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks
- SAP System and process savvy
- Strong Project Management experience with attention to detailProven experience working effectively in a matrixed, global organization

**Preferred Qualifications**
- Good process re-engineering skills
- Excellent operation issue resolution skill
- Excellent people and communication (written and spoken) skills
- Good teamwork attitude
- Ability to work with ambiguity
- Self-motivated, driven individual who is comfortable working in a global, fast-paced environment
- Prior consulting experience in a similar hi-tech industry is desirable
- Proven experience as a change agent having effectively implemented change in large cross functional organization
- Large Cross Functional project implementation experience
- Experience working on projects for teams based outside Singapore, e.g. virtual teams