IT Cloud Operations Engineering Specialist

2 weeks ago


Singapore Geotab Full time

Who we are:
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

**Who you are**:
We are always looking for brilliant technical talent who can contribute to our ever-evolving IT efforts Geotab is actively seeking an IT professional who has studied computer science or engineering has a background in systems security, and providing world-class technical service. A person that strives to keep current with all things IT. We are looking for a Cloud Engineering Specialist to facilitate a robust, secure and compliant data regime to protect both the company and customers' assets and privacy. The ideal person should really love automation, be passionate about managing information security, and keen to join a leading-edge technology firm - if you feel like we have described you, then we would love to hear from you

**What you'll do**:
As a Cloud Operations Engineering Specialist, you will be responsible for supporting high-transaction, globally distributed cloud infrastructure and developing infrastructure for deploying and managing Geotab’s SaaS solution. Working closely with Technical Services teams, this role requires strong technical knowledge in cloud technologies, server operations, network protocols, and technical architectures. Responsibilities include maintaining cloud operations with a focus on servers and infrastructure management, cost optimization, and security. The role involves refining existing systems and implementing advanced methodologies for automation, prioritizing system performance, scalability, and resilience while considering cost efficiency and robust security measures. Additionally, the role incorporates AI into cloud operations to enhance automation, optimize performance, and ensure scalable and resilient infrastructure.. You will provide proactive support 24/7 for production and disaster recovery data center operations.

**How you'll make an impact**:

- Deploy scheduled and emergency patches and upgrades, minimizing service disruption.
- Configure, monitor, research, and troubleshoot in a high-availability environment to ensure optimal performance and reliability.
- Provision, maintain, scale, and configure new servers and systems in hosted cloud environments, optimizing performance and scalability.
- Monitor data flow through multiple data-processing environments, identifying and resolving issues to maintain data integrity and availability.
- Participate in on-call rotation to support and maintain our cloud infrastructure 24/7, responding to outages based on standard procedures to ensure continuous service availability.
- Manage cloud resource lifecycle processes, creating and updating standard procedures for provisioning, decommissioning, and maintenance activities to ensure efficient resource management.
- Develop and maintain dashboards and reports to support cloud operations activities, providing insights for performance optimization and decision-making.
- Maintain Geotab’s internal server inventory, ensuring compliance with standard requirements through implementation, monitoring, and auditing.
- Automate repetitive tasks using appropriate scripting languages and tools to improve operational efficiency and reduce manual effort.
- Monitor monthly cloud costs, create optimization dashboards and thresholds, and identify cost-saving opportunities to ensure cost-effectiveness of cloud resources.
- Provide technical security team members with insight regarding technical controls and tool effectiveness to ensure robust security measures.
- Research data and operational discrepancies based on customer and support team feedback, identifying root causes and implementing corrective actions.
- Collaborate with internal departments to enhance operation-related processes, improving the efficiency and effectiveness of cloud operations.
- Implement and integrate AI technologies to improve operational efficiency and automate processes.
- Research and recommend AI-driven solutions to enhance monitoring, analysis, and decision-making in cloud operations.

**What you'll bring to this role**:

- Bachelors Degree in Information technology or related fiel



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