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Patient Service Associate

3 weeks ago

Singapore SINGAPORE MEDICAL GROUP LIMITED Full time

**Responsibilities**
- Document all call information according to standard operating procedures
- Manage and resolve customer complaints
- Provide medical information to patients
- Process payments and invoices to relevant parties
- Provide administrative support to both internal and external parties.
- Ensure accurate collection of data
- Providing advice on insurance claims and processes involved

**Requirements**:

- Process a Diploma certification
- Prior experience in healthcare environment is an advantage
- Enjoy providing customer service support through phone call
- A good team player as well as able to work independently
- Effective follow-up skills
- Attention to details
- Good time management and able to prioritise job tasks

**Job Types**: Full-time, Permanent

**Salary**: $2,000.00 - $2,500.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Health insurance
- Professional development

Schedule:

- Flexible hours

Supplemental Pay:

- 13th month salary
- Overtime pay
- Yearly bonus

**Education**:

- GCE 'O' Level or GCE 'N' Level (preferred)

**Experience**:

- Clinic: 2 years (preferred)