Salesforce Solution Architect

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.

**Salesforce Architect**

**Responsibilities**:

- Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
- Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications
- Provides Salesforce architecture design expertise in integrating the Salesforce solution to client’s ecosystems
- Provide Solution Blueprinting, mapping Salesforce features to Business requirements. In line with the 80:20 rule.
- Provide technical governance and risk management during presales and delivery
- Develop creative solutions that solve our client’s business and technical problems
- Leads and facilitates project delivery to define business, functional, and technical requirements
- Capable of defining business processes using CRM & SFDC best practices
- Develops data integration, data migration and DevOps deployment strategies
- Provide coaching and establishing standards to development team during the implementation phase
- Preparation of Demonstration, orchestrating Proof of Concepts and benefit realization
- Manages direct reports and mentors junior team members
- Engagement with clients’ stakeholders to understand their needs, provide meaningful solutions and build strong relationships to be the trusted partner
- Perform solution effort sizing and define delivery plan
- Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability
- Engage in practice development initiatives and runs knowledge sharing forum
- Identify and develop employee skill matrix on technology, industry and soft skills to cater for the pipeline demand
- Proactive problem solving skills and ability to suggest trade off on solutions between OOTB and custom code
- Identify and work on the Account Mining activities to generate more revenue

**Requirements**:

- 8 to 10 years of practical experience in presales and execution of medium and large-scale Salesforce implementation and support projects
- Rapid comprehension of client’s system architecture to provide an envisioned future technology stack via roadmap
- Hands-on knowledge of Salesforce Core Cloud and AppExchange solution
- Wide knowledge of Customer Engagement solution on various industries
- Salesforce Architect & MuleSoft certifications
- Excellent communication skill in customer interaction, presentation, story-telling and engagement skills
- Excellent technical writing skills in solution illustration, proposal and contract writing
- Excellent team management skills
- Excellent problem-solving skills in articulation of complex problems and solutions in a simple, visual and impactful manner
- Experience working in an IT services/consulting firm is highly preferred
- Experience with Data modelling, SQL, integration with Web Services (SOAP / REST / XML)) WS-* stack and WSDL are added advantage to support user testing
- Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility etc
- Excellent understanding of the Salesforce development and deployment lifecycles: Sandboxes, Licenses, Deployment tools, SFDX, etc
- In-depth knowledge of software development fundamentals such as: knowledge of data structures, object-oriented programming, relational database design, and design patterns
- In-depth knowledge to Web development skills including CSS, JavaScript, HTML, XML are added advantage
- Proven leadership ability to build, manage and foster a team-orientated environment

**Let's talk about what's in it for you**

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

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