IT System Support

5 days ago

Singapore MULTIFLORA NOIBARA PTE. LTD. Full time

The core function is to support technology related operations of the company.
- Provide L1 and L2 support to end users, training and guidance included.
- Maintain systems in a virtualized environment including checking of batch jobs, scripts, scheduled tasks and regular housekeeping.
- Diagnose, troubleshoot and resolve system, network and security issues.
- Perform query jobs, generate data statistics and report.
- Maintaining clear documentation of the infrastructure and procedures.
- Involved in the requirements gathering, analysis, system integration test and user acceptance testing.
- Lead initiatives to reduce energy consumption and improve IT sustainability (e.g., virtualization, cloud migration, e-waste management).
- Evaluate and recommend green IT practices and energy-efficient hardware.
- Assist in ad-hoc projects and perform any other duties that are assigned from time to time.

**Requirements**:

- Diploma/Degree in Computer Science, IT, or related field.
- Experience in L1/L2 Support: Troubleshooting hardware/software (Windows/macOS, Office 365, VPN, printers).
- Cloud Systems: Familiarity with cloud system (migration, cost optimization).
- Experience in virtualization/cloud migration to reduce energy use.
- Ability to train non-tech staff on cloud tools/processes.
- Fluent in English & Mandarin.
- Able to travel to multiple work locations.

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