Partner Success Team Specialist

1 week ago


Singapore Rapsys Technologies Full time

Manage the partnership life cycle which includes initial launch and technical integrations or enablement, maintaining a healthy steady state, quarterly product roadmaps and executive alignment, and renewal of the partnership.
- Help partners utilize DBS’s APIs across different platforms (web, mobile, API)
- Maximize the value generated from the many products and services DBS offers
- Maintain customer promises by keeping tickets updated.
- Improve team efficiency by creating internal content and improving public documentation
- Own and maintain API Sandbox and public documentation
- Work closely with the product team and partners to lower onboarding time and improve customer satisfaction

Schedule:

- Day shift



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