[lta-cxo] Assistant Manager, Service Experience

[ What the role is ] ASSISTANT MANAGER, SERVICE EXPERIENCE DESIGN (1-YEAR TEMPORARY CONTRACT) [What you will be working on] You will be placed in this team that focuses on organisational culture and capability building in customer centricity to address service gaps. This team supports the senior management in developing roadmap and implementing...

You will be required to support the LTA acquiring system in the area of stakeholder engagement in which you will need to liaise and work with external stakeholder such as Car Park Owners/Operators (CPOs), public, vendors and internal LTA stakeholders to facilitate the works necessary for future car park upgrading. You will oversee the managing of CPOs and...

[What the role is] Assistant manager, corporate finance [What you will be working on] - You will be part of Corporate Finance Division, which oversees credit evaluation, cash and investment, foreign currency hedging and bonds issuance. - Your main role will be to assess the financial health of LTA’s contractors and service providers by performing...

[What the role is] DEPUTY / ASSISTANT MANAGER, DATA GOVERNANCE [What you will be working on] You will be involved in: - Reviewing and enhancing the LTA’s data governance policy and processes to ensure effective management of data security, privacy and quality. - Strengthen discoverability and understanding of data, and drive secure data-sharing within...

[What the role is] DEPUTY / ASSISTANT MANAGER, ENTERPRISE RISK MANAGEMENT [What you will be working on] You will work closely with our leadership team and partner line divisions across the organisation on corporate risk governance including Enterprise Risk Management, Fraud Risk Management and Anti-Bribery Certification. You will drive the timely and...

[What the role is] ASSISTANT MANAGER, LEADERSHIP ENABLEMENT & PROJECTS DIVISION [What you will be working on] As part of the Transformation Office, you will play an enabling and integration role whilst working closely with LTA leaders and colleagues, in areas ranging from organisation-wide Leadership Enablement and Corporate Performance initiatives to...

[What the role is] Assistant Manager, Strategic Communications and Media Relations [What you will be working on] You will develop and execute media communication strategies and plans for LTA’s initiatives and policies to maximise publicity outcomes as well as deepen public awareness and understanding of public transport strategies and planning...

[What the role is] DEPUTY/ASSISTANT MANAGER, 1 FINANCIAL PLANNING [What you will be working on] You will be part of the team in charge of LTA’s financial planning and financial resource management/governance. You will be involved in a broad spectrum of financial planning functions, comprising key functions as follows (1) Planning and running the annual...

[What the role is] DEPUTY / ASSISTANT MANAGER, BUS SERVICE CONTRACT MANAGEMENT [What you will be working on] You will be part of a dynamic team to manage bus service contracts. You will work closely and frequently with the contracted bus operators and other LTA divisions to pro-actively manage the bus service contracts. You will monitor, review and report...

We are looking for an officer to augment the capabilities of LTA’s Quality Service Planning to tap on data analytics to enhance LTA’s service strategy, planning and delivery. Job description: - Drive projects and conduct advanced analytics on customer data using more complex statistical analysis approaches and tools - Identify and suggest innovations...

[What the role is] DEPUTY / ASSISTANT MANAGER, MEDIA RELATIONS [What you will be working on] We are looking for a creative and dynamic professional to join the team to manage the corporate reputation of LTA by communicating appropriate messages and information on LTA’s policies and initiatives to the public through the mass media. You will develop and...

[What the role is] DEPUTY / ASSISTANT MANAGER, DRIVER DEVELOPMENT **[What you will be working on]** You will be in the Vocational Licence and Service Excellence Division, which oversees the development of taxi, private hire cars, public and private hire bus drivers. You will oversee and manage appointed Vocational Licence (VL) training and testing...

[What the role is] [LTA-AS] ASSISTANT MANAGER, OFFICE MANAGEMENT [What you will be working on] You will lead a team of executives in overseeing and managing various corporate support functions within the organisation. This may include store management, telecommunication services, staff card services, corporate fleet management of motor vehicles and any...

[What the role is] DEPUTY /ASSISTANT MANAGER, TECHNOLOGY INTEGRATION [What you will be working on] You will be part of the team under the Technology Integration (TI) Division in LTA. This dynamic team establishes and maintains the LTA technology roadmap that supports LTA’s present and future requirements. Our efforts are critical in delivering the...

[What the role is] DEPUTY/ASSISTANT MANAGER, SYSTEM ARCHITECTURE & PROJECTS [What you will be working on] Singapore has 5,500 buses, 5000 bus stops, which serve approximately 4 million customers every day. The Bus Information Systems division delivers cutting edge technical solutions that benefits Passengers, Operators, and internal LTA stakeholders...

[What the role is] MANAGER / DEPUTY / ASSISTANT MANAGER, INNOVATION & PARTNERSHIP [What you will be working on] This position is under the Technology & Industry Development (T&ID) Group in LTA. You will be part of a team responsible for the development and implementation of Open Innovation within the land transport ecosystem comprising keen partners from...

As part of the Transformation Office, you will play an enabling and integration role whilst working closely with LTA leaders and colleagues, in areas ranging from organisation-wide Leadership Enablement, Leadership Learning and Corporate Performance initiatives to Transformation and Innovation projects. On Leadership Enablement and Learning, you will be...

[What the role is] Assistant Manager, Financial Reporting & Governance [What you will be working on] You will be part of Financial Reporting & Governance Division in the LTA Finance Group, which oversees timely and effective financial accounting, robust financial controls and governance, cost allocation and recovery for financial sustainability, and...

[What the role is] ASSISTANT MANAGER, DATA SUPPLY (FARES) [What you will be working on] Your responsibilities include: - Plan and develop to put in place business process and standard operating procedures to ensure that the required data for LTA transport portal is fit-for-purpose. - Liaises with Public Transport Operators (PTOs) and internal/external...

[What the role is] ASSISTANT/DEPUTY MANAGER, HUMAN RESOURCE [What you will be working on] We are seeking an individual with strong analytical and communications skills to join the team in Learning and Career Development Division. You will be supporting the development of our organisational functional capability. You will play a key role in implementing a...