Store Manager

**Location**

Singapore, Central Singapore

**Job Type**

Permanent

**Salary**

$3,000 - $4,000 Per Month

**Date Posted**

4 hours ago

Additional Details

**Job ID**

94313

**Job Views**

1

**Job Description**:
Roles & Responsibilities
**Sales Management and Business Development**
- Demonstrate sales leadership for staff by playing an active role on the selling floor
- Continuously motivate sales team to meet assigned sales and productivity goals
- Suggest in-store events/activities that will continue to grow clientele, with particular emphasis placed on building local market clientele
- Be aware of local trading environment, market trends and its impact on our sales, including competitors’ trading activities and business strategy
- Regularly evaluate the sales and customer service skills of staff, provide coaching on skills improvement where necessary.
- Monitors and assists sales staff development by providing on-the-job training, etc.
**Achieve/Exceed Store Sales Plan**
- Deliver and execute on pre-determined Annual Net Sales plan whilst meeting budget
- Understand and analyses the business needs, productivity, KPIs and provide business insights
- Lead the execution of retail excellence standards
**Building a High-Performance Team**
- Address and action performance management issues in a timely manner through consistent feedback
- Assess team capabilities and build robust succession plan for the store, with identified High Potential talents and design of development plans
- Recruit and develop talent pipeline
- Maintain employee engagement through Brunello Cucinelli value driven leadership and employee recognition.
- Constantly monitor the quality of talent in the competition and pro-actively keeps potential talent engaged until real opportunities arise.
**Operational Excellence**
- Manage efficient Back of House and ensure consistency with established operational procedures
- Own compliance of store operations, health and safety, maintenance and store environment with all internal control procedures
- Identify and execute efficiencies and best practices.
**Client and Business Development**
- Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, office tea) and fostering synergies between categories
- Establish a Client-centric mindset in store to ensure the highest level of client experience and achieve Client repurchase objectives
- Act as brand ambassador to strengthen/ build relationships and sales with VIP clientele, repeaters and new clients
- Identifies and handles client enquiries and complaints.
- Recommend creative ideas to build/develop a strong loyal regular clientele
**Customer Service/In-Store Experience**
- Lead by example on the floor, understand the Clients’ needs, identify potential areas of improvement and cultivate a feel for the market trends
- Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support as well as ensuring Brunello Cucinelli standards are achieved
- Uphold excellent customer service standards and monitor staff performance to ensure that the service level is maintained
**Requirements**:

- Motivated team player with cheerful disposition and strong desire to achieve
- Possess good communication skills and be sales driven
- Comfortable to work in fast paced environment
- Must be able to work retail hours (e.g, shift work, public holidays and weekends)
- Diploma and above
- At least 3 year(s) of working experience in related field is required
- Prior experience in luxury ready to wear environment is a must

Tags

store

manager

brunello

cucinelli