Driver Onboarding Associate

3 days ago


Singapore EASYVAN (SG) PTE. LTD. Full time

**What you'll do**
- Work closely with a team of full-time and part-time team members to onboard freelance driver partner accounts to meet operational targets
- Build and maintain long term relationship with drivers by coaching and communicating with the driver partners and getting timely constructive feedback
- Assist in driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund
- Handling of driver partners’ call-back log on onboarding and offboarding processes
- Generate ideas and process optimizations to streamline the daily operational duties
- Exceed individual and Driver Operations team targets & KPIs

**What we seek**
- Analytical and resilient with ambition to work in a high-pressure, fast-paced environment
- Excellent communication, interpersonal and presentation skills
- Energetic, driven, passionate, proactive, and attentive to details
- Min Diploma in Business or related field



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