Store Manager

7 days ago

Singapore RYAN OWEN ASSOCIATES PTE. LTD. Full time

We are currently seeking a highly experienced and client-driven **Store Manager**to lead the operations of a luxury retail store in Singapore. This is a unique opportunity to elevate customer experience, drive commercial performance, and lead a passionate team within a globally renowned luxury brand.

**Responsibilities**:

- Lead and manage the boutique’s daily operations to ensure the highest levels of client service and brand representation.
- Drive store performance through effective team leadership, client engagement, and strategic sales planning.
- Develop and nurture relationships with VIP clientele to ensure long-term loyalty and repeat business.
- Monitor key KPIs including sales, footfall, conversion, and inventory to identify growth opportunities.
- Recruit, mentor, and coach a high-performing team to maintain exceptional service standards and achieve commercial targets.
- Oversee visual merchandising and stock management to ensure boutique presentation aligns with brand guidelines.
- Collaborate with regional teams on marketing initiatives, in-store events, and new product launches.

**Requirements**:

- **8+ years**of experience in luxury retail management, preferably with good team management and clienteling experience.
- Proven leadership capabilities with a track record of achieving sales targets and developing talent.
- Deep understanding of luxury clienteling and high-end customer service standards.
- Strong commercial acumen, organizational skills, and attention to detail.
- Excellent interpersonal and communication skills; fluency in English (additional languages a plus).
- Willingness to work retail hours including weekends and public holidays.

**What the Role Offers**:

- The opportunity to lead a prestigious boutique and represent a world-class luxury brand
- Exposure to high-profile clientele and premium retail strategies
- A collaborative and refined working environment
- Competitive base salary with performance-based incentives
- Training and career development opportunities in luxury retail

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