Cafe Operation Assistant Manager

2 days ago


Singapore CURATE KITCHEN PTE. LTD. Full time

To be successful as a café Operation Manager, you should demonstrate exemplary management and leadership skills and ensure that the café staff carries out all duties efficiently. Ultimately, an exceptional café manager should be able to achieve excellent customer service.

**Responsibilities**:

- Recruiting, training, and supervising café staff.
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Taking inventory of café supplies and ordering new stock as needed.
- Resolving customer complaints regarding food quality and customer service.
- Suggesting new menu items based on customers' preferences and feedback.
- Identifying strategies to retain and attract customers.

**Café Manager Requirements**:

- Certification in business administration or business management is advantageous.
- Proven management experience in the hospitality or fodd industry.
- Sound knowledge of food health and safety regulations.
- Strong business acumen.
- Exemplary management skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
- Basic English and computer skills so as to communicate with HQ and cafe staff.



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