Customer Service Associate, Call Centre

2 weeks ago

Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

**Position**:Customer Service Associate, Call Centre**

**Salary: $2,200 - $3,000 + Shift Allowance + AWS + Variable Bonus**

**Location: West**

**Working Hours / Days: Rotating Shift Work
- **Attractive Staff Benefits.**:

- **Attractive salary commensurate with work experience.**:

- **Good prospect for career advancement.
**Responsibilities**:

- Deliver excellent customer service to callers by understanding caller's needs.
- Provide accurate information and assistance to address caller's inquiries.
- Book or reschedule appointments based on the caller's request.
- Collaborate and communicate effectively with other departments within the institution to ensure seamless follow-up and resolution of caller's requests.

**Requirements**:

- Possess a Diploma **or equivalent.**:

- Minimum 2 years of relevant working experience in **customer service and customer handling.**:

- Bubbly and cheerful personality with good interpersonal skills.
- **Able to commit to rotating shifts, including PHs and weekends.**

**Alyson Ong**

**Dynamic Human Capital Pte Ltd**

**Registration No: R22107466**

**License No: 12C6253
Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

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