Law Enforcement Response Specialist, Trust

Responsibilities
About TikTok
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

About the team
As a Law Enforcement Response Specialist, you will be responsible for analyzing and addressing time-sensitive legal process and inquiries regarding user data from law enforcement in the APAC region and Rest of World countries. You will work in a global and cross-functional team to ensure user safety on the platform and mitigate legal risk. You take great pride in knowing that every day you are working hard to promote trust in our platform and ensuring the highest levels of user safety.

**Responsibilities**:

- Review and respond to an ever growing range of legal process and data preservation requests for user data from law enforcement agencies while protecting user privacy
- Ensure that all law enforcement requests are analyzed and processed in compliance with the applicable law, our terms of service, internal Standard Operating Procedures (SOPs), and our law enforcement guidelines
- Collaborate extensively and effectively with cross‑functional internal teams such as legal and external partners, to deal with issues concerning safety and data disclosure
- Ensure operational excellence while upholding high quality, speed, and accuracy in your work
- Gather and analyze relevant data to improve internal processes and consistently communicate with stakeholders.
- Keep accurate records and clearly articulate operational decisions
- Work on sensitive issues that include child exploitation, graphic violence, self-injury and other content which may be considered offensive or disturbing

**Qualifications**:
**Minimum Qualifications**:

- Bachelor's degree and/or equivalent experience
- Minimum 2 years relevant work experience, preferably in a Legal setting
- Fluency in English and advanced English writing skills
- Strong analytical skills and a proven ability to analyse and accurately process data in a fast-moving environment with tight deadlines with exceptional attention to detail and the ability to work independently and take initiative.
- Strong organisational and time management skills, with the capacity to prioritise tasks effectively.
- Knowledge of how law enforcement can access user data (e.g., Court Orders, various judicial orders)
- Be a team player who is willing to tackle challenging issues in a collaborative manner with your teammates in a fast-paced multi-cultural environment with an ability to adapt, remain flexible and resilient, in a fast paced and highly pressured work environment.

**Preferred Qualifications**:

- Bachelor's degree in law, criminal justice or similar.

**Recruitment Process**:

- Please submit a resume and a cover letter outlining your suitability for the role.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

LI-Onsite