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Ecommerce Marketing Manager

2 weeks ago

Downtown Core, Singapore SUNNYSTEP PTE. LTD. Full time

Exciting news We are on a growing journey and building a stellar team

At Sunnystep, we are not just building leaders - we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

**Why should you be part of Sunnystep’s success?**

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a dedicated and results-driven **eCommerce Marketing Manager** to lead our online retail operations and drive sales targets for our ecommerce platform. This role is pivotal in achieving our online revenue goals and enhancing the overall customer experience.

You will also
- Own the P&L, sales targets, and customer experience of our online store.
- ⁠Monitor key KPIs and execute the best practice that drives traffic, conversion rates, orders, average order value, customer ratings, and NPS.
- Plan and manage the eCommerce marketing budget effectively, allocating resources to initiatives that drive and deliver the highest ROI and contribute to sales growth.
- ⁠Drive and optimize online traffic conversion by owning product strategies, UI/UX experience, customer service, and delivery fulfillment.
- ⁠Oversee merchandising, logistics, pricing, and other supporting functions that help optimize online sales and customer experience.
- ⁠Implement enhancements to website navigation, checkout process, and customer service to optimize conversion rates and increase customer satisfaction.
- Own weekly and monthly reporting for tracking all major web performance KPIs.

We want to speak with you if you are / have
- Minimum of 5 years of experience in eCommerce with D2C brands including P&L responsibilities, conversion optimisation, lead generation, and customer experience.
- Expert in digital marketing, SEO, SEM, and proficient at tactics in driving traffic and optimizing online conversion.
- Strategic mindset with a focus on delivering measurable business outcomes and continuous improvement.
- Able to work under stress and thrive in a fast-paced environment.
- Believes in Sunnystep brand mission and products.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person