Workplace Experience Asst Manager

JLL supports the Whole You, personally and professionally.
Workplace Experience Assistant Manager
Work Dynamics - Integrated Facilities Management
Principal Accountabilities
Overall responsibility of Integrated Facilities Service delivery
Manage all soft & hard services and facilities management services, including events support and food & beverage services as MA
Food Program Daily Operation
Develop & execute Singapore food program and align with client food philosophy, business needs and growth aspirations
Responsible for Singapore food program daily operation, including catering meals, snacks & drinks, fruits, events, surprises and delights, etc.
Expand offering to match company values and employee preference
Ensure a high standard for variety, nutrition, creativity and presentation
**Catering meals**: collect numbers of new hires & visitors and ensure enough number of catering meals and avoid unnecessary waste; Monitor the quantity and quality of each meals and collect feedback from employees
**Snacks, drinks and fruits**: coordinate on presenting, counting and ordering of required snacks & drinks
Act as a primary contact of food events, surprises and delights, responsible for event coordination and execution; Assist to cultivate cohesive team environment that integrates client values and emphasizes fun and creativity
Coordination of celebrate company milestones and the culture traditions
Partner with internal business partners to systematize and execute high-level goals as well as day-to-day direction.
Duties & Responsibilities
Responsible for facilities operation
Monitor procedures to ensure client’s expectations are conveyed and worked upon
Ensure compliance with all local statutory regulations
Primary responsibility for OPEX budget, tracking and reporting planning and provide administrative support
Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as procurement best practices
Foster relationships with vendors
Comparing vendor pricing and value in all areas of purchasing
Manage and monitor vendor’s daily services and keep improving service level to align with clientfood philosophy
Assist in strengthening employee’s sense of “belonging” & “be a host” to keep Singapore office the best workplace
Daily check on culinary use and maintenance
Monitor the execution of regular maintenance
Manage all contract vendors to carry out technical audits/ maintenance, monitor expiry of contracts and initiate re-procurement for all services
Assess contracts to ensure best value delivered to the Client
Implement and manage safety procedures to ensure the provision of a safe environment
Person Specification
Diploma or Degree inFacilities Management/Build in Environment/Hotel Management/Hospitality/Building/Mechanical/Electrical Engineering or any other related discipline
Minimum 3 years practical experience in facilities management, vendor management and client reporting
Good problem-solving and coordination skills
Good budget management and financial analysis skills
Possess operation ability to think laterally and deliver innovative solutions
Strong leadership, people and communication skills
Good command in spoken and written English
Good MS Outlook, MS Excel, MS Word, PowerPoint & others
Good problem-solving and coordination skills
Possess operation ability to think laterally and deliver innovative solutions
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.