Product Manager, Artificial Intelligence Platform

**What the role is**
- Understanding users better than anyone else - Conducting user studies to understand their needs and problems - Analysing data to uncover usage patterns that inform product decisions - Researching the industry to understand existing solutions
- Work closely with the engineering team - Translating the product strategy into technical, detailed, actionable plans for business and engineering teams - Understanding developers needs and exploring emerging tools and techniques that can meet the needs
- Communicating across teams - Explaining technical considerations to non-technical audiences - Public-speaking, giving presentations and writing papers - Identifying key stakeholders, including government agencies, industry partners and the broader tech community, and convincing them to give their support - Coordinating efforts across multiple functions including marketing, legal and finance
- Keeping things organised - Running efficient meetings to keep people updated and make good decisions - Prioritising, planning, and tracking what needs to be done - Documenting key information and decisions about the product
What it is like working here We build products that serve a variety of agency users, who use them to solve highly meaningful problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. We are here to improve how we live as a society through what we can offer as a government. - Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily. - Reliable Productization - To scale an idea, a prototype or a Minimum Viable Product to a software product, we scrutinize and commit to its usability, reliability, scalability and maintainability. - Ownership - In addition to technical responsibilities, this means having ideas on how things should be done and taking responsibility for seeing them through. Building something that you believe in is the best way to build something good. - Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even programming languages is not just encouraged but essential. What we are looking for The customers for our products are normally agency users, which means that prior public service experience will help. A disciplined approach and strong problem-solving instincts are fundamental to succeed. Your aptitude for completing the tasks and attitude to continuous learning are more valued than any formal certification.
We look for product managers who: - Ideally past or current practitioner of agile software development, including experience in some of the relevant areas such as CI/CD, Devops, Microservice, TDD/BDD - Have experience in using data science and machine learning to solve problems - Have experience writing code and working in software development - Possess technical competency and ability to balance technical constraints, design goals and user needs to achieve good delivery outcomes - Have awareness and experience on one or more cloud service offerings - Have excellent analytical, conceptualisation and problem-solving skills - Have good design sense - Have solid communication and stakeholder management skills - Prior public service experience will be a plus - Take initiative to make things happen - Want to work for the public good We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you - so work from home or take a break to exercise if you need to*. We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round. *Subject to the nature of your job role that might require you to be onsite during fixed hours

**What you will be working on**

**What we are looking for