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Database Administrator

2 weeks ago

Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

The Database Administrator is responsible for managing day to day support of operational tasks, requests, incidents and changes meeting customer’s requirements and Service Level Agreements.

The activities include:

- to assist the Operations Manager to train and guide junior team members

**Key Responsibilities**:

- Analysing, troubleshooting and production problems remotely or on-site.
- Responsible for documenting incident RCA report the configuration of the system and System performance tuning
- Responsible for security compliance, patching, health check, server hardening and hardening remediation
- Performing standard or project change request as per change window
- Provide on-call 24 x 7 support on a rotating basis
- Building/Maintaining database systems of high availability and quality depending on requirement and services rendered.
- Fulfilling databases request in accordance to services needs.
- Minimise database downtime and manage parameters to provide fast query responses
- Provide proactive and reactive data management support and training to users
- Determine, enforce and document database policies, procedures and standards
- Perform tests and evaluations regularly to ensure data security, privacy and integrity
- Degree in Computer Science / IT or equivalent with at least 2 years of experience in database support and maintenance, as well as Managing IT Infrastructure operations
- ITILv3 Foundation and DB related Technical Certification are added advantage
- Excellent knowledge of data backup, recovery, security, integrity in SQL and Oracle
- Excellent knowledge of DB related product - MS SQL, Oracle, Sybase and Open Source Database
- Familiarity with database design, documentation and coding
- Experience in windows scripting (PowerShell, vbScript and Shell Script) and DBA related automation (puppet, open source, etc.)
- Experience in Incident, SLA and Change Management
- Good Team Player and able to work independently

**We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.