Scrum Master

**Business Function**

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

**Responsibilities**
- Drives delivery of projects in scrum with high quality and timely manner.
- Manage financials for scrum/squad.
- Drives outcomes by facilitating agile ceremonies to maintain the discipline.
- Represents the team at Scrum of Scrum ceremonies, and reports impediments requiring escalation.
- Captures team level agile metrics for continuous team improvement.
- Enables the team to make work visible to each other / stakeholders, and facilitates stakeholder engagement and reviews.
- Provides a clear cross-team / cross-platform and 3rd party interaction model.
- Ensures dependencies (across team, upstream / downstream) are understood, and required cross Team delivery is aligned and escalates unresolved dependencies as required.
- Has expertise in the use of Enterprise Agile tool stack, and a working knowledge of the tools required to support the Software Engineering Lifecycle.
- Ensures all impediments to the teams' progress are cleared and the team can focus on their work.
- Manages risks, and ensures mitigations are identified and driven to resolution.
- Works with the Product Owner and Team to ensure the Product Backlog is Ready for the next Sprint (meets Definition of Ready).
- Builds trust within the Team and Stakeholders, by collaborating on shared goals and creating a Safe-To-Fail resilient Team culture.
- Responsible for making sure the team lives by the values, principles and practices of agile.
- Coaching the team to employ agile best practices and ensures all tools and methods are in place for teams' success.
- Coaches the team for high performance creating a collaborative environment, and building a continuous improvement mindset within the team.
- Protects the team to maintain focus on value delivery, reducing waste, preventing over committing and/or complacency, and ensuring space for innovation.
- Ensures the Teams successes and failures are celebrated.
- Actively seeks and participates in a variety of Learning Opportunities such as Communities of Practice, Conferences, classroom training, and independent study to further develop self and community.

**Requirements**:

- Strong Communication skills to communicate with operations and business effectively.
- Emotionally resilient with good negotiation skills.
- Ability to lead and negotiate business solutions that balance technical capability, cost, and time, against business need is required.
- Must exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems.
- Ability to successfully engage in multiple initiatives simultaneously is required.
- Must possess strong leadership skills and generate enthusiasm among stakeholders.
- Ability to work independently with users to define concepts, under direction of project managers is required.
- Must possess strong analytical, organizational and product management skills.
- Ability to communicate difficult sensitive information tactfully is required. Must possess excellent verbal and written communication skills.
- Analysis and facilitation of requirements across the business functions / markets.
- Collaborate with business, operational and technology partners to identify enhancements and to drive the end-to-end system, process delivery, and testing.
- Lead project teams to ensure smooth and timely delivery of the projects.

Manage internal and external stakeholders to ensure the delivery of the initiatives and enhancements

**Job Type**: Contract
Contract length: 12 months

Schedule:

- Monday to Friday

**Experience**:

- Scrum master: 5 years (preferred)