Senior/ Quality Executive, Quality Service

Join to apply for the Service Quality Senior Executive role at Maybank 4 hours ago Be among the first 25 applicants Join to apply for the Service Quality Senior Executive role at Maybank Develop training methods through the identification of training needs and provide training solutions to Contact Centre and Business segments which includes the review...

Join to apply for the Service Quality Senior Executive role at Maybank 4 hours ago Be among the first 25 applicants Join to apply for the Service Quality Senior Executive role at Maybank Develop training methods through the identification of training needs and provide training solutions to Contact Centre and Business segments which includes the review of...

Role - Assist the head of department in managing feedback, appeals and executing of organisational service initiatives. - Assist the head of department to nurture and maintain a high level of service quality, tapping on innovation and creativity, towards organisational and operational excellence. RESPONSIBILITIES - Responsible for managing feedback and...

Responsibilities Provide training for new and existing staff in CFS. Collaborate with line managers and stakeholders in the identification of training needs. Develop appropriate training materials for training of customer service and sales staff. Develop dashboards for stakeholders on training updates. To back-up and support team members on related...

Executive Senior Leader for Quality ServiceWe are seeking a seasoned professional to lead our service quality initiatives. The ideal candidate will be responsible for developing and implementing training strategies, providing tailored solutions, and reviewing product information from stakeholders.The successful candidate will have a strong background in...

**Tech Industry Customer Experience**: **Get to know the Role**: - Lead multiple process improvement projects with direct contact with senior executives in the organization. - Participate in the shaping, deployment and implementation of an enterprise-wide Lean Sigma Continuous Improvement program. Bachelor or Master Degree in Business Administration or...

Job description Are you a skilled professional looking for a new opportunity in the Engineering & Construction Industry? Our Employment Agency is currently working with a leading construction contractor company, leading the way in this dynamic industry. We are actively searching for exceptional talent like yours to join their prestigious team and make a real...

The Executive, Service Quality, supports the Learning & Service Quality Team within the Hospitality Business Group. This role is responsible for driving service excellence by supporting service audit processes, promoting service culture initiatives, and managing departmental operations and reporting. Departmental Operations Oversee and maintain inventory...

Job OverviewWe are seeking a highly skilled professional to fill the role of Senior Quality Executive. This individual will be responsible for ensuring high-quality customer service and sales staff training, as well as developing dashboards for stakeholders on training updates.">This includes providing training for new and existing staff in CFS,...

**Job Description & Requirements** - Manage phone calls and provide responses to all using high-quality services and performance standards - Handle customer complaints and feedback and ensure timely resolution - Maintain accurate records of every customer service ticket and ensure timely follow-up on the requests - Schedule appointments for customers -...