IT Technician
2 weeks ago
**IT Technician
**Key Responsibilities**:
- Provide on-site technical support to users, including installation, configuration, and troubleshooting of hardware and software. (Windows/Linux)
- Administer, implement and manage access controls, backups and endpoint security solutions, including antivirus software, firewalls, and intrusion detection/prevention systems.
- Maintain and update company hardware and software inventory.
- Diagnose and repair computer hardware, printers, and other peripherals.
- Perform network and server administration tasks.
- Provide user training on hardware and software as needed.
- Manage help desk tickets, ensuring timely resolution of issues.
**Requirements**:
- Diploma in Computer Science or related field.
- 1-2 years of experience in IT support or related field.
- Server and endpoint technical hands-on.
- Experience with Windows and Mac operating systems.
- Good communication and customer service skills.
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