Product Design Lead

1 week ago

Singapore NE Digital Full time

COMPANY DESCRIPTION

NE Digital is the digital, data and technology organization that serve as a center of excellence to drive digital transformation for our group of NTUC Social Enterprises to meet the critical social needs of Singapore's community. Delivering innovative products and solutions, we empower our people to lead a better and meaningful life through digital services in the area of daily essentials, health and community care, childcare and education as well as financial services.

**The Team**

We believe that diversity is key to driving an innovative, cohesive, productive and fun workplace Hence, at NE Digital our people join us from all around the world. Be sure to be soaked in an environment with different ethnic groups driving innovation and injecting some creative juice as one

Contributing to a social purpose through technology, our team of passionate and dedicated folks are spread into different social enterprises such as NTUC Fairprice Group, NTUC First Campus, NTUC Health and among others

**Creating technologies that impacts**

DESIGNATION : Product Design Lead (Loyalty)

RESPONSIBILITIES
- Provide leadership, initiative and direction in design for the design team by adopting system thinking approach
- Manage and develop a team of designers. The responsibilities involve setting clear goals, managing project loads and allocating designers accordingly, ensuring deadlines are met and setting up team members for overall success.
- Develop best practices in design for ensuring a high bar of quality.
- Collaborate cross-functionally with product management, engineering, user research to ensure a smooth product development process.
- Recruit new designers and actively participate in the hiring process.
- Roll up your sleeves and contribute as a designer when necessary.
- Execute in a fast-paced and highly fluid environment.
- Problem framing with cross functional teams to help prioritise work with Business and Product team
- Build strong relationships with leaders inside and outside their core product team in order to collaborate effectively for a designed experiences
- Be a customer Champion
- Be a change agent

QUALIFICATIONS
- Minimum 7+ years of experience in digital design
- 2+ years industry experience in a people management role on a Design team
- Experience in working with business and product lead on influencing product strategy and vision
- Have knowledge how rewards mechanics and business work and past experience in leading loyalty or growth related products
- A portfolio featuring interaction and visual design work
- Demonstrated experience with end-to-end experience design
- Demonstrated ability to communicate complex concepts clearly across different audiences and varying levels of the organization.
- Excellent communication, presentation and analytical skills.

OTHER INFORMATION
- Experience in facilitating requirements, design thinking workshops and design sprints
- Experience in running user research from usability testing to contextual inquiry interviews
- Experience in working both in a product and enterprise is a bonus

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