E-business Senior Specialist

7 days ago


Singapore UNISOFT INFOTECH PTE LTD Full time

**Responsibilities**:

- Leads, participates and drives implementation of key Oracle projects for Measurement Solutions Asia Pacific Customer Care Team.
- Participates in Sales & Sales Operations Program, perform testing with the business users, raise concerns if any and release enhancements in Oracle Global Sales Order Form to production.
- Executes list of Asia Pacific and Global Oracle enhancements to improve productivity in Measurement Solutions Fulfilment Process especially for Customer Care Team.
- Reviews any new Oracle enhancement requests from business and log that as a requirement with strong business justification.
- Connects with all Asia Pacific country Oracle superusers regularly to discuss on the Oracle issues/enhancements and training needs.
- Provides support to all Oracle related issues across Asia Pacific countries and work closely with Asia Pacific IT team on the resolution, testing and releasing to production.
- Supports Oracle testing request from other global sites and perform collateral testing if needed.
- Works with Asia Pacific IT and ASG for resolution on recurring critical issues with high business impact.
- Works with Order Management and Shipping leaders to optimize processes to achieve business goals.
- Develops training materials and work procedures and conduct training to AP business users.
- Ensures compliance of workplace safety rules, including but not limited to the usage of a personal protective equipment, if provided to you, while working; not involve in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/ health at work, as needed.

**Job Requirements**:

- Degree in Engineering preferably in IT.
- Strong knowledge of Oracle, JDE & CRM Cloud.
- Good understanding of Measurement Solutions Products and Business Process.
- With at least 2 to 3 years of hands-on experience in Order Management.
- Communicates effectively, manages ambiguity, collaborates, and cultivates innovation.
- Excellent planning abilities and priority management.
- Strong analytical and problem-solving skills.
- Very strong presentation and training skills.



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