Facilities Manager

**Overall responsibility**

The Facilities Manager will responsible for supporting Moody’s lines of business by having overall responsibility for the management of facility operation, maintenance, and space planning activities in Moody’s Singapore MIS office at 71 Robinson Road.**Key areas of responsibility**
- Responsible for continual communication / interaction with the building landlord(s) or managing agent(s) and Moody’s department managers relating to the conditions and appearance of the facilities.
- Provide support to business operations in coordination with other members of the Global Real Estate team in New York, for the following functional areas: (i) business continuity, (ii) procurement and sourcing, (iii) travel management, (iv) document retention and (v) real estate and project management.
- Manage facilities contractor and ensure continuous service to building(s). Address necessary issues to keep unsatisfactory contractor’s performance, disruptions, and discontent to a minimum. Maintain effective two-way communications between you and your contractor and the LOB’s. Address necessary issues to keep unsatisfactory contractor’s performance, disruptions, and discontent to a minimum.
- Maintain effective two-way communications between you and your contractor and the LOB’s.
- Participate in the selection of contract services, development of specifications, vendor negotiation of service agreements and day-today monitoring of vendor performance to assure full compliance with standards established within the service agreement.
- Oversee all third party office services contracts for a specific facility. This includes leased office equipment, office furniture, stationary supplies, off premises document storage, off premises furniture storage, beverages and pantry foods and supplies, courier services, corporate stationery and any other office service contracts.
- Work with the Global Real Estate project group related to approved projects for the facility. This will include coordinating with project management team, and vendors on all project work and facility operations related to projects.
- Projects could include densification efforts, expansion projects, infrastructure upgrades or other related facility projects
- Oversee all third party office facility contracts for a specific facility. This includes cleaning, HVAC, UPS, furniture, security, plant maintenance, pantry services, and other facility service contracts.
- Assist with project management and work with the Global Real Estate team on projects. This will include coordinating with vendors and the project manager on all project work and facility operations related to projects. Projects could include densification efforts, expansion projects, infrastructure upgrades or other related facility projects.
- Operate as the liaison between Moody’s and the landlord to coordinate such activities as fire/evacuation drills, elevator maintenance issues, overtime air-conditioning and lighting requests, the building waste management program, freight requests and building engineering, electrical and lighting requests.
- Oversee the installs, moves, repairs, and removal of equipment and furniture installations.
- Coordinate all space planning activities. This includes supporting moves and furniture requests, as well as gathering growth projections from Moody’s LOB’s and coordinating with Moody’s GRE management.
- Provide 24/7 emergency response and backup support for operational staff in handling on-call facilities emergencies as well as ensure compliance with security policies and practices, especially related to physical security of facilities. Maintain corporate compliance with all local workplace/facilities regulations Management of the reception of guests & visitors, corporate credit card administration, postal services, and meeting rooms including management of the receptionist function.
- Participate in crisis management and business continuity planning. Assist with corporate wide contingency planning/business continuity efforts. Coordinates training, communication and testing of business continuity plans. Assists with recovery effort in time of disaster.
- Coordinate communications related to facility information with the Global Corporate Communications Department.
- Respond to ergonomic inquiries per Moody’s guidelines.
- Participate in ad-hoc projects as assigned
- Degree holder preferred
- Must have excellent communications skills, verbal and written
- At least 5 years relevant experience, preferably in sizeable organization
- Bilingual in English and Chinese
- Proficient in Microsoft Office Applications

HR

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

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