Fraud Specialist

Perform analysis on customer profile and usages to identify suspicious transactions and unusual calls patterns.
- Call customers for authentication
- Liaise with internal departments on customer's requests and/or disputes.
- Conduct interviews for fraud investigation purposes.
- Suspend or resume services in systems.
- Generate letters and Interim Bills.
- Attend to queries from internal staff
- Perform Basis administrative work and follow up on ad-hoc work and system extractions
- May be deployed to do other work upon request.
- Prepare Internal Memorandum.
- Prepare daily / monthly routine statistics

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: $2,100.00 - $2,200.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Early shift
- Holidays
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Commission pay

Work Location: One location