Sales Representative

24 hours ago

Singapore STONE FOR GOLD PTE. LTD. Full time

Stone For Gold is known for its innovative and high-quality leather products. The company has a strong focus on growth and development, with a team of experienced leather crafters working to develop new luxury products.

**Job Description**:

- Processing incoming customer requests and orders.
- Responding to customer product inquiries and issues in a timely manner.
- Prepare and arrange the execution of the shipment of the goods and monitoring outbound activities.
- Assure correct pricing of the customer orders, invoicing timely and accurately.
- Point of contact with other departments at a first level: crafters, logistics, accounting.
- Handling the complaints and returning shipments.
- Supporting and interfacing with the other Sales Representatives.
- Working efficiently with all internal departments and with external parties.
- Maintaining updating and filing the customer documents, record and internal documents.
- Able to balance competing demands and prioritize
- Fluent English with excellent communication skills.
- Any other additional language will be a plus
- Minimum of 2 years of Customer Service experience within a similar position/industry is a plus.
- Experience in MS Office tools, Trello and Social Media experience is an asset.
- Striving for exceptional customer satisfaction.
- High attention to detail.
- Fast learner and driven to action.
- High performance culture in complex business scenarios.
- Ability to prioritize and balance competing demands.
- Competency in adapting to regularly changing conditions.
- Consistently delivering business results.

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