IT Operational Support Intern

7 days ago

Singapore EPOS Pte Ltd Full time

Company

EPOS Pte Ltd

Designation

IT Operational Support Intern

Date Listed

22 May 2025

Job Type

Entry Level / Junior Executive
- Intern/TS

Job Period

Flexible Start - Flexible End

Profession

IT / Information Technology

Industry

Computer and IT

Location Name

2 Leng Kee Road, Singapore

Address

2 Leng Kee Rd, Singapore 159086

Map

Allowance / Remuneration

$800 - 1,000 monthly

Company Profile

EPOS Founded in 2009, EPOS is one of Singapore’s leading software development companies, specializing in ERP, Advanced Point of Sales (POS), and CRM solutions. We design and build our own software, serving clients globally and proudly ranking among the top three POS providers in Singapore.

Our mission is to help businesses grow by improving their sales performance and operational efficiency. We do this by offering a holistic ecosystem of advanced technological solutions tailored to various industry needs.

Our systems are trusted by clients across more than 60 industries, including major government agencies and multinational corporations. We have a strong, agile team capable of handling flexible customization and large-scale deployments — supporting major clients with 20-30 outlets and over 50 POS terminals.

**Job Description**:
We are seeking a hands-on and proactive IT Operational Support Intern to join our team. In this role, you will be involved in supporting the end-to-end process of hardware deployment and providing assistance in system testing, on-site troubleshooting, and other key operational tasks that contribute to the smooth delivery of our services.

**Responsibilities**:

- Prepare, test hardware such as POS systems, kiosks, printers, tablets, and related devices for deployment.
- Assist with on-site deployment and installation at client locations, ensuring proper setup and configuration.
- Perform troubleshooting on hardware and system issues during and post-deployment.
- Coordinate with internal teams to gather necessary resources and information for deployment execution.
- Help manage inventory, maintain documentation, and support operational logistics.
- Provide general support to daily operational workflows that contribute to business continuity.

**Benefits**:

- Hands-on experience in deployment, hardware testing, and system support.
- Opportunity to participate in real-world client projects and gain exposure to operational workflows.
- Work alongside experienced professionals and build technical and coordination skills.
- Possibility of full-time opportunities based on performance and business needs.

**Job Requirements**:

- Interest in IT systems, hardware deployment, or technical operations.
- Willingness to handle physical setup tasks and support field deployment needs.
- Good communication skills and a strong sense of responsibility.
- Detail-oriented and eager to learn with a solution-driven mindset.
- Able to work independently and in a team setting.
- Basic proficiency in Microsoft Office; experience in troubleshooting hardware/software is a plus.

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