Industry Consulting Associate Consultant

**Req ID**: 196202

We are currently seeking a Industry Consulting Associate Consultant to join our team in Singapore, Central Singapore (SG-01), Singapore (SG).

**1. User Requirements**
- Review project/new product specification/enhancement/production incident request.
- Facilitate the necessary discussions with relevant stakeholders to clearly identify and articulate the **business outcomes** needed for the project/new product specification/enhancement/production incident request.
- To be constantly in-tune with business goals, objectives and strategies of the organization and to use that knowledge to help ensure the **business outcomes** are aligned with broader organizational picture.
- To maintain a deep awareness on how business process works, to enable effective impact analysis of the changes requested on existing business processes.
- Where possible, provide options or possible solutions from a technology and process perspective, to meet these **business outcomes.**:

- Identify processes related dependencies, and highlight processes improvements where needed, to facilitate these changes.
- To actively participate in impact analysis from a system perspective, identifying dependencies in peripheral systems, modules etc.
- To clearly articulate and document the agreed business outcomes, and business solutions into a User Requirements Documents, and to facilitate and obtain sign off from relevant parties.
- Participate and provide input into design reviews and walk-throughs to communicate system designs and validate proposed solution
- Prepare and finalize Requirement Traceability Matrix (RTM) to sync up with Business Requirements, Functional Specifications Document and Test Plan with input/participation from Business Subject Matter Expert, IT Developer, System Analyst and Test Manager.

**2. UAT Management & Post Deployment Support
- Develop test strategy, plan, criteria, and expected results; aligning Test Plan with UR, FSD, and/or system impact (regression testing).
- Review and plan resources such as provide estimation on man-days required base on total test cases, test scopes, complexity of test cases, determine total testers required and work with Tester Resource Manager for resource allocation for UAT.
- Ensure all project parties are aligned on the project plan by reviewing the Test Plan with Business SME, Business Tester, System Support Tester, IT System Analyst, and facilitate sign off.
- Ensure necessary system access are granted to testers for UAT so that testers are able to carry out UAT assignments within project timeline.
- Ensure availability of test environment and thereby test scope can be completed within project time frame.
- Monitor the progress of test case execution, pass rates, while coordinating defect fixes with IT System Analyst.
- Follow up and manage UAT defects/ errors reported in identified Defect Management Tool in a timely manner.
- Approve the UAT upon the sign-off of UAT results by testers.
- Coordinate Post Deployment verification with Production users

**3.**
**Da**
**ily Responsibilities**
- Ensure accurate effort estimation for tasks / project work and timely updating of actual time spent for all work.
- Weekly report to supervisor on works progress and issues. Ensure issues are tracked and resolved in a timely manner.
- Consolidate gaps identified during UAT for follow up in a master list.
- Provide guidance and develop junior business analysts to enhance Business Analyst competency.
- Perform other job functions and ad-hoc tasks assigned by supervisor in order to meet operational and/or other requirements

**4. Communication requirements**:
Able to communicate with all levels and able to provide/obtain clear and specific requirements and instructions between business users & IT.
- **Internal**:Internal team communications:

- regular sync-up with peers from the BA pool and the Tester pool,
- coordinate amongst fellow BA from other specializations (New Business Underwriting, Servicing, Claims, Digital)
- daily sync-up with Tester pool on test execution progress, defects, pass rates
- **External**:External stakeholder communications: adhoc meetings, project board meeting, escalation, clarification, alignment and facilitating discussions

**5. Requirements**
- 0-3 Years of experience working as Business Analyst
- Minimum diploma in Business Administration or a relevant discipline.
- University Degree in any discipline or holder of professional certificate or its equivalent.
- With strong sense of teamwork.
- Ability to analyze and document complex business processes.
- Ability to think analytically and should be a problem solver.
- Possess high level of drive and initiative.
- Highly mobile, fast learner and able to conduct training
- Good understanding on Project Management fundamentals & governance

LI-APJ

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, ci