Barista
7 days ago
**Position Summary**:
You're motivated and driven in your desire to build a career around coffee, you're great with people and able to multitask with stunning calmness and efficiency amidst chaos. 1-2 years coffee/barista experience is preferred but not required.
Your position is an important one. A barista is responsible for excellent customer service, takes orders, and creates quality food & beverages. A Barista also maintains and cleans the store and aims to WOW the customers. You are to work closely with your Outlet In-Charge and Supervisors to work towards achieving targets and goals set.
**Key Responsibilities**:
- Promotes the culture and values of Bettr Coffee
- Provide excellent customer service
- Great multi-tasker and able to perform many different tasks within the store during each shift
- Keeping equipment and services fully operational by following operating instructions
- Handle POS, cashless devices and delivery platform's devices
- To tally sales and cash taking at the end of the day
- Ensure inventory is keyed properly (Food/Pastries/Milk/Coffee)
- Good product knowledge - able to recommend new product initiatives to customers
- Punctual and maintains a good attendance record
- Able to work flexible hours that include early mornings, evenings and weekends
- Good communication skills and ability to work in a team
- Ability to work under pressure and maintains a calm demeanour during periods of high volume or unusual events
- Has the stamina to stay on his feet for long periods
- Keeps the store neat and clean
- Opening and Closing of store
- Keeping equipment and services fully operational by following operating instructions
- Prepares quality food and beverages
- Promote new recipes (exciting new product initiatives)
**Desired Traits**
- People and service-oriented, personable and able to build rapport with customers
- Observant, proactive and able to think on your feet to solve problems and provide stellar service
- Responsible, accountable and take pride in your work
- Organised and meticulous in upholding the highest standards of quality, cleanliness and product/service delivery
- Ability to work under pressure and maintain a calm demeanour during periods of high volume or unusual events
- Good communication skills and ability to work in a team
**Soft Skills**
- Able to work both independently and in a team
- Nimble, adaptable; comfortable in high-pace, dynamic start-up environment
- Confident communicator and presenter with both internal and external stakeholders
- Creative problem-solving, keeps up to date with market trends
- Responsive to feedback and willing to learn
- Set of core values which aligns with Bettr’s social mission of using business as a force for good
**Knowledge**
- Products and services
- Familiar with relevant SOPs
- Coffee Knowledge
**Skills**
- Good communication skills
- Basic Emotional management skills
- Excellent Customer Service Skills
- Highly Organized and able to multi-task
- Good Coffee Skills
**Attitude**
- “Can-do” attitude
- Proactive
- Punctual
- Willingness to learn
- Ability to accept feedback
**About The Bettr Group**
The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Barista and Bettr Coffee Company, they offer world-class professional coffee education, sustainably sourced coffee products and caffeine driven experiences.
The Bettr Group works to empower lives through a Holistic Training Programme for marginalised women and youth, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.
The 2017 President’s Challenge Social Enterprise of the Year was awarded to The Bettr Group, and they were also recognised as a Best For The World (Community) organisation from 2016-2019. More at bettr.group
- We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make _the world a Bettr place through the work we do._
- Some of us are a little geeky, and some are all over the place all the time. But _we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our _individual super powers to work everyday to keep the Bettr world buzzing._
- Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B _Corporation. We have an open door hiring policy, where we offer employment opportunities _regardless of educational attainment, work history, or past social barriers._
- We're certainly not your average cup of Joe._
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 45 per week
**Salary**: $1,600.00 - $2,200.00 per month
**Benefits**:
- Additional leave
- Employee assistance programme
- Flexible schedule
- Professional development
COVID-19 considerations:
Common surfaces are sanitised regularly, vaccination requirements.
**Experience**:
- Baris
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