[temp for 1 Year] Marketing Exe Graphic Designer

17 hours ago

Singapore Public Service Division Full time

**What the role is**
- The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multi-faceted, which impact the way the Public Service operates and organises itself. To prepare the Public Service for these changes, we have begun the journey towards Public Sector Transformation (PST).
As part of the current phase of PST, ServiceSG aims to be on par with globally leading companies in our delivery of public services. A key transformation in the delivery of citizen services is to take a citizen-centric service journey approach to organising services in an integrated manner via a) a digital concierge via the LifeSG app, b) a physical concierge via an expanded network of Integrated Public Service Centres (IPSCs); and c) a national contact centre. Our aim is to transform the current citizen experience of having to navigate across different public agencies to an experience of the Public Service “knowing, understanding and interacting with me as One”.
There are currently more than 100 hotlines across the Whole of Government (WOG). The Contact Centre team in ServiceSG aims to work with agencies who own these hotlines to streamline and integrate these contact centres, especially those that provide related services. The goal is to establish a central ServiceSG contact centre that can address the queries of citizens across over 400 citizen related services, serving as a “outsourced shared service” for selected agencies. The team will also support surges in contact centre call loads for key agencies during peak periods, and act as the crisis call centre in a national pandemic or crisis.

**What you will be working on**
- You will be tasked to support the publicity marketing communications work, which includes developing and overseeing selected publicity campaigns and initiatives and doing graphic design and creative works.
[Key Responsibilities]:

- Review and enhance the designs of the existing ServiceSG brand guide and collaterals.
- Design publicity content for digital and print media, such as social media post, digital banners/posters, physical brochures/flyers and corporate gifts and memorabilia.
- Create graphic and video content for distribution on social media and digital platforms.
- Work with our appointed creative vendors and public agency stakeholders to manage the various digital content and overall communication grid.
- Provide administrative and marketing support for various marketing communication efforts such as developing and overseeing publicity campaigns (social media, events, and outreach activities).

**What we are looking for**
- [Competencies Required]:

- Have an eye for detail and ability to ensure that all work adheres to agency’s brand guidelines.
- Good interpersonal communication skills and the ability to communicate and work effectively with different stakeholders.
- Adaptable and comfortable in working in a fast-paced environment.
- Organised and motivated to meet working timelines.
- A strong team player with positive work ethic and attitude.
- Proficient in design software (Adobe Creative Suite) with experience in video editing.
- Proficient in Microsoft Office.

Please submit a portfolio of recent design for consideration.
Applicants will typically be notified on whether they are shortlisted or not within 4 weeks of the closing date of the job posting.

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