Centre Supervisor
4 days ago
We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.
You’ll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no other.
Embark on a meaningful career with HNF today
If you have what it takes, we love to hear from you
Kindly ensure that your NRIC no. is not stated in the resume.
Active Ageing, Befriending & Buddying
- Organise outreach events (in-house or with partners) to residents in Active Ageing Centre (AAC) service boundary with an aim to assess seniors using the Community Screener Tool to identify at-risk individuals.
- Organise programmes (e.g. activities, functional screening) to improve improve health outcomes - physical health, mental wellness and social capital.
- Use the Asset-based Community Development approach to recruit and activate the community seniors.
- Support seniors to plan, coordinate and activate their neighbours in championing and participating in AAC programmes.
- Manage befriending and buddying programme to isolated seniors with proper monitoring and record keeping.
Care Referral and Relationship Building
- Network with seniors and community partners.
- Manage donations, volunteers and community partners as needed.
- Maintain AAC volunteer database and conduct volunteer orientation and training.
- Build up network with community agencies (e.g. Silver Generation Office, Social Service Office) to provide seamless referral of services for seniors.
- Refer seniors (where applicable) to HNF home care services, social welfare department for continuum of care.
Administration & Facilities
- Lead administration and operations in AAC to ensure smooth operations and environmental safety.
- Assist to train and manage a team of staff in AAC to maintain a safe and motivating workplace.
- Assists Centre Manager with recruitment, hiring and training.
- Assist in development of standard operating procedures, contingency and emergency planning.
- Assist the Centre Manager in managing adverse incidents, enquiries and feedback.
- Monitor centre statistics (attendance, submission of reports on attendance to programmes, befriending statistics, to management and authorities (e.g. AIC/MOH).
- Ensure timely and accurate submission of reports, claims, documentations or statistics to stakeholders..
- Manage audits and investigations, record and write minutes for centre’s meeting when required.
- Review AAC policies and processes when required.
- Ensure cost effectiveness of centre operations, coordinate facility repairs, maintenance of equipment and related documentation in a timely manner. Purchasing of centre supplies, handling suppliers, vendors and contractors.
- Provide cross coverage to colleagues or deployment to other centres when need arises.
- Perform any other duties as assigned by Reporting Officer.
**Job Requirements**
- Diploma or Degree in Social Work, Nursing or Healthcare related with at least 3 years of experience in senior, social or health care setting.
- Engaging with good interpersonal communication, facilitation and relationship building skills.
- Patient, approachable and enjoy working with seniors, family members and peers of different age groups.
- Strong work ethic, reliable, able to handle stress with a pleasant disposition and positive attitude.
- Willing to work staggered shifts according to Centre operating hours and overtime when required.
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