Reservations Officer

3 days ago

Orchard, Singapore Royal Plaza On Scotts Full time

As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to):

- Handles reservations-related enquiries, tasks and reports
- Accurately and efficiently process room reservations made from various channels
- Maximize room revenue through upselling
- Create colourful guest experience by ensuring their requests are communicated timely to relevant departments for necessary actions
- Provide support when necessary to the Sales & Marketing team

Working Hours: Day shifts; this role requires you to work on alternate Saturday and/or Public Holidays (off in lieu will be granted)

Write to us if you can check the following listed:

- Excellent communication skills
- Eye for detail
- Service oriented
- Able to work independently under tight timelines
- Prior experience in hotel/ travel industry with knowledge in Opera system will be advantageous

**Salary**: $2,200.00 - $2,500.00 per month

**Benefits**:

- Employee discount
- Food allowance

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary

Work Location: In person

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