Retail Associate

4 days ago

Singapore Singapore Fashion Council Full time

Singapore Fashion Council is looking for dynamic individuals with a strong appetite to learn, enjoys a collaborative work environment, passionate in serving customers and want to be part of the retail family that sets common goals and works together to create a positive, supportive work and retail environment.

The Retail Associate is a key member of our Design Orchard Retail Showcase (DORS) and the face to our customers. Knowledgeable, friendly, enthusiastic, you will provide a unique experience that embodies our Brand DNA.

As this role is in a service environment, you should be someone who has strong communication and interpersonal skills with a great and welcoming personality, able to inspire, lead and develop the team to deliver a seamless customer experience to make every visit to DORS unforgettable.

If you are passionate about making a difference and supporting our local businesses, or love interacting with customers whilst being part of a professional and dynamic team, we want you to join our DORS family
- Welcome and engage customers by providing an excellent in-store experience at all times
- Ensure high levels of customer’s satisfaction through excellent service
- Maintain and build customer base and loyalty
- Maximize sales opportunity to achieve sales target and KPIs
- Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives
- Manage the day-to-day operations of the store including cashiering and housekeeping duties of the shop floor
- Assist in managing inventory
- Ensure that safety, security, and administration procedures are followed.
- Assist with any other duties and tasks as assigned by our Store Manager

**Pre-requisites**:

- Self-motivated and a good communicator
- Possess exceptional interpersonal skills in dealing with customers and the team members
- Have a positive, cheerful demeanor, and be a team player
- Passionate about, and supportive of, local fashion brands, products, and stories
- Enthusiastic about speaking, storytelling, and recommending said products
- Good product knowledge of the products in the store and be clear with the on-going promotions in the store

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