Ocean Export Executive

**About Toll: Global Forwarding**

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.

Grow your career with Global Forwarding, as we expand our operations across Asia. With a passion for progress, we’re playing our part in a vital industry that keeps global communities doing, moving and growing. We’re driven to be the best logistics partner for our customers. Our positivity and teamwork is recognised when we go ‘above and beyond’ to share our knowledge, improve how we work and solve complex problems. While every day brings a different challenge, we adapt with the autonomy to make fast decisions. Experience a caring and collaborative culture, where there is respect for our diverse backgrounds, skills, ideas and flexibility for our wellbeing. Progress your career through training, on-the-job learning and mobility, all in a safe, stable and secure working environment.

**Job Description**:
**Key Duties/Responsibilities: -**
- Perform A-Z tasks, handle full set of documents and follow up on Sea shipments.
- To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations and billings.
- Perform general shipping functions including system data entries.
- Timely follow up/coordinate/communicate shipment information with stakeholders (ie subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices).
- Declaration and monitoring of bookings.
- Identify issues and provide resolutions; escalate to Department Manager when required.
- Handle complaints and dispute from customers and/or shipping lines.
- Perform ad-hoc duties/tasks as assigned by the Company.
- Ensure timely manifest to carrier.
- Ensure AMS/ENS/ISF/AED are filed within the stipulated timeline.

**KPI fulfillment;**

Billing Timeliness - 3 days after vessel ETD Billing Accuracy - 5% Tolerance Intercompany invoices - within 7 days upon receipt Auto Rate - 60% Milestones updates for Global account File closing - weekly Job recognition - 98% Paperless process

**Qualifications**:

- Possess “O” Level, Professional Certificate/NITEC, Diploma in Logistics/Transportation or equivalent.
- Minimum 3 years of experience in handling sea shipments in freight forwarding industry.
- Good command of English, communication skills and computer literacy (MS Office).
- Knowledge of using Trade-net, Cargowise system a definite advantage.
- Good customer service skills and a team player.
- Meticulous, committed and a fast learner.
- Positive and can-do attitude and ability to work under pressure to meet deadlines.

**Additional information**:
**Be Connected**

With a bold vision and innovative drive, join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. Join us and take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.
- Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities. _

You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.