Manager, Software Localization

At WS Audiology, Research & Development is about understanding people - and building awareness about how our hearing aids can change their lives.

**The Team**:
We strive to deliver on our purpose of **making wonderful sound part of everyone’s life**. We are strengthening our design capabilities with additional, passionate, and purpose-driven team players inside our global UX team within our Singaporean headquarters

As a central part of R&D, we develop audiological fitting software for use by hearing care professionals as well as mobile apps for end users to control their devices and support their lives. As a member of our team, you’ll work alongside developers, testers, and audiologists to bring seamless ease-of-use to our overall software experiences.

**The Role**:
This is a new role inside a small team of writers who are part of Global UX. The role requires someone who is highly organised, has experience managing projects, optimizing workflows and managing the day-to-day of localization and translation work.

As the Localization Manager you will be responsible for managing the internal processes that surround creating UI and technical copywriting for our suite of software products. Collating strings of text, translating, proof-reading, and getting it back into the software platform successfully.

In this role you will have the following responsibilities:

- Optimize WSA’s translation management process and tool-suite to get high-quality, cost-effective localizations for our software products
- Resource, plan, and manage the localization element of all relevant projects on time and on budget using a variety of platforms and resources
- Work with internal and external linguists as well as translation agencies to maintain translation memories, create term bases, and manage other relevant documentation
- Stay ahead of translation technology updates and localization industry trends and help to promote the adoption of the latest best practice and technology among colleagues and external vendors to drive continuous improvements in translation efficiency and effectiveness
- Manage invoices, translation planning and internal proof reading.

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**Requirements**:
We expect you to be an organized and motivated individual, obsessed with best practice, new technologies and process improvement.
- At least 5 years of experience as Language Service Provider, coordinating translations and content localization
- Strong analytical skills - even in the most ambiguous situation, you make educated decisions, using data to identify the root cause of a problem before creatively and efficiently identifying the solutions with the biggest possible impact
- An expert with CAT, TMS and CCMS tools (Phrase Strings and Phrase TMS in particular)
- Proven experience in managing transcreation and localization across multiple locales
- Project management experience - Responsible, resilient, and adaptable, you take pride in your ability to manage a wide range of projects and deliver effectively
- Exceptional attention to detail, and follow-through skills
- Exceptional written, negotiation, and verbal communication skills with the ability to communicate with all levels of employees, clients, and vendors
- Fluent English speaker. While it doesn't need to be your first language, you will be qualifying and working daily with English US translation work. Fluency in any other language is a plus.

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***Who are we**:
At WS Audiology, we provide innovative hearing aids and hearing health services.
Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.
- WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self._