Senior Consultant

Looking for a thrilling new opportunity to advance your career? Look no further CXC Global is partnering with a leading international Financial Services company in Singapore, and we're currently seeking an experienced Senior Consultant to join the team.

As a critical member of the team, you'll be instrumental in driving the success of our Cards and Payments domain, working closely with business and control teams to elicit detailed requirements and translate insights into user stories with well-defined acceptance criteria.

You'll play a key role in establishing design solutions and collaborating with design and testing teams to ensure requirements are correctly understood and translated into deliverables. Plus, you'll facilitate discussions with stakeholders to establish use cases, ensuring cross-functional analysis is carried out during the defining and grooming phases.

**Role Responsibilities**
- Elicit detailed requirements from business and control teams and translate them into user stories with well-defined acceptance criteria.
- Ensure cross-functional analysis is carried out during the defining and grooming phases by collaborating with other technology teams and tapping into the collective knowledge of BA practice.
- Contribute to the establishment of design solutions by sharing and validating options in the context of requirements and roadmap.
- Maintain a repository of features inventory and data maps for the domain space.
- Work with design and testing teams to ensure that requirements and solutions are correctly understood, refined, and translated into equivalent deliverables at each stage of execution.
- Facilitate discussions with stakeholders to establish use cases and assist with establishing MVP based on priorities and costs involved.
- Establish L0 sizing and T-shirt sizing by connecting needs and requirements with solution options and dependency factors.
- Contribute to driving high-quality systems design and adherence to global architecture principles.
- Cultivate wider insights and hands-on delivery capabilities for others in specializing domains and become a superior Subject Matter Expert.
- Prepare FSD and ensure the documentation provided meets the required standards.
- Provide insights to the UTT team regarding the priority and criticality of features to test for a product and review the test strategy and scripts.
- Provide function validation support during UAT phases to ensure that requirement exit criteria are met correctly.
- Engage in innovative problem-solving activities that require conceptual thinking and create 'out-of-the-box solutions with prototypes and pilots.
- Foster an environment of technical excellence and innovation.
- Work effectively with remote teams, focusing on fostering positive working relationships.
- Ensure responsible deliverables are created by adding thoroughness, accuracy, and reliability to the mix.

**Requirements**:

- Strong functional knowledge of cards to design and develop effective/efficient solutions in meeting business requirements.
- Experience with large-scale card migration on Cardlink will be advantageous.
- Proven experience in project management, leading a team of developers and vendors to ensure the timely delivery of system enhancement of varying scales.
- Good working knowledge of Microsoft Office Products, Microsoft Visio, and Microsoft Projects.
- Concise understanding of the system development life cycle.
- Effective people leader with good interpersonal skills.
- Excellent communication and problem-solving skills.
- Ability to multi-task and perform well under pressure.

**Competencies**:

- In-depth knowledge of the Credit Cards domain.
- Past roles as a Senior Business Analyst with demonstrable experience leading solution delivery in an Agile delivery environment.
- Experience working as a business analyst and providing solutions design in the Cards/Vision Plus space across multiple functions like Cards Management, Transaction Management, Disputes, Authorization, Loans, EPP, rewards, Loyalty, etc.
- Experience executing projects requiring cross-functional analysis across business lines and technology teams.
- Ability to think through technical solutions to business problems/requirements and bridge the gap.

**Education**:

- Degree in Computer Science or related discipline