Pet Groomer

1 week ago

Singapore PAW PAW TOWN PTE. LTD. Full time

**Job Scope**:

- Main Duty is performing grooming tasks such as bathing, trimming, and styling pets’ fur.
- Greet customers and assist them in finding products for their pets.
- Clip nails, clean ears, and brush teeth to maintain pets' hygiene.
- Consult with pet owners to understand their grooming requirements.
- Provide advice on pet care products, grooming tools, and pet food options.
- Offer advice on maintaining pet hygiene and coat care.
- Provide exceptional customer service to ensure client satisfaction.
- Resolve customer inquiries, complaints, or issues promptly and professionally.
- Oversee inventory levels, ensuring adequate stock of grooming supplies, pet accessories, and retail products.
- Clean and sanitize grooming tools, equipment, and workspace after each use.
- Ensure the shop is well-organized, clean, and adheres to health and safety regulations.
- Manage opening and closing procedures, including cash handling and security protocols.
- Work closely with the marketing department to implement and promote special offers, events, and loyalty programs.
- Schedule grooming appointments and maintain accurate records.Handle payments and manage customer inquiries professionally.

**Job Requirement**:

- At least one years working experience in pet grooming or pet care industry.
- Familiarity with various grooming tools and techniques.
- Ability to handle and groom pets of different breeds, sizes, and temperaments.
- Passion for animals and their well-being.
- Strong negotiation and communication skills
- Analytical and problem-solving abilities
- Attention to detail and accuracy in record-keeping
- Willingness to stay updated on industry trends and best practices
- Ability to work collaboratively with cross-functional teams
- Effective communication and interpersonal skills
- Ensure compliance with relevant laws and regulations.
- Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously
- Attend to emergency call and able to work during public holiday or weekend if required6 working days per week

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